<p>Company Description</p> <p>Job Description</p> <p>Join our dynamic team as a Customer Service Representative in Caseyville, United States! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers.</p> <ul> <li>Answer incoming phone calls and assist customers with their inquiries and orders </li><li>Process customer orders accurately and efficiently </li><li>Handle cash transactions and maintain proper cash handling procedures </li><li>Prepare products according to company standards and customer specifications </li><li>Provide a positive and friendly customer experience in all interactions </li><li>Collaborate with team members to ensure smooth operations and timely order fulfillment </li><li>Maintain a clean and organized work environment </li><li>Assist with additional tasks as needed to support overall business operations </li></ul> <p>Qualifications</p> <ul> <li>Excellent customer service skills with a friendly and positive attitude </li><li>Strong communication abilities, both verbal and written </li><li>Basic computer skills for order processing and data entry </li><li>Ability to multitask and work efficiently in a fast-paced environment </li><li>Flexibility to work weekends, holidays, and various shifts as needed </li><li>Cash handling experience or ability to learn quickly </li><li>Team player with a willingness to support colleagues and contribute to a positive work atmosphere </li><li>Physical ability to stand for extended periods and lift up to 25 lbs </li><li>Attention to detail and ability to follow directions accurately </li><li>High school diploma or equivalent (preferred) </li><li>Previous customer service experience is a plus, but not required </li></ul> <p>Additional Information</p> <p>All your information will be kept confidential according to EEO guidelines.</p>