<p>Magid Glove & Safety is America's leading manufacturer, distributor and importer of hand protection and safety products i.e. work gloves, fall protection, gas detection, reusable and disposable respirators, clean room, 1st aid and all other safety related products. We are a privately held, family founded company, and have been providing safety solutions to thousands of companies since 1946.</p> <p>Magid is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</p> <p>What Matters at Magid? YOU do!</p> <p>"The number one key to growth is having good people and that's what has driven us at every stage of the game." - Greg Cohen, CEO</p> <p>At Magid, we're not just passionate about safety-we're passionate about people. As an industry leader, we've built an innovative and collaborative environment where diversity is celebrated, ideas are valued, and personal and professional growth never stops.</p> <p>As a Field Service Representative Driver, you'll play a vital role in our mission by directly contributing to the safety and well-being of our customers' employees.</p> <p>Join us in making a difference-because at Magid, safety starts with you!</p> <p>Responsibilities:</p> <ul> <li>Drive and operate a box truck </li><li>Service assigned customer locations according to a defined weekly route </li><li>Fill and maintain vending machines and/or safety cabinets </li><li>Diagnose, troubleshoot, and resolve basic mechanical and technical vending machine issues </li><li>Provide on-site technical support and customer support </li><li>Monitor inventory stocking levels including ordering and replenishment as needed </li><li>Maintain courteous and professional behavior and appearance </li><li>Build and maintain strong relationships with key customer contacts </li><li>Resolve customer problems promptly and accurately in a manner that provides the best customer experience </li><li>Efficiently fulfill replenishment orders via foot or forklift utilizing RF scanners for picking and staging at Magid distribution center </li><li>Follow all Magid company safety policies and procedures and protect company assets </li><li>Comply with the safety and inspection requirements of the facility where the service is being provided </li><li>Ensure accuracy and functionality of all activities related to Vending Solutions </li><li>Follow designated route as defined by weekly schedule </li><li>Document and follow standard operating procedures at customer locations to provide direction for back-up resources to ensure continuity of service </li><li>Identify continuous improvement opportunities in productivity, process improvement, and cycle time with Magid VendSupport </li><li>Collaborate with Field Supervisor, VendSupport, and Field Sales </li><li>Work flexible hours, including overtime, as required </li><li>Perform other duties as assigned </li></ul> <p>Required Skills:</p> <ul> <li>Ability to manage and maintain technical equipment </li><li>Ability to resolve basic mechanical and software issues </li><li>Ability to work independently with minimal supervision and high energy </li><li>Familiar with using mobile tools and applications </li><li>Demonstrate effective critical thinking and problem-solving skills </li><li>Ability to work flexible hours and work around a changing schedule </li></ul> <p>Experience/Education Required/Sought:</p> <ul> <li>Previous experience driving 18' truck preferred </li><li>High school diploma or equivalent related experience </li><li>1-2 years of successful field service experience; industrial preferred </li><li>Required to use a personal compatible smartphone - Android (version 5.1 or higher) or Apple (version IOS 11.0 or higher) </li><li>Fluent in English </li><li>Must be at least 21 years of age </li><li>Valid driver's license with satisfactory driving record </li><li>Strong customer service skills </li><li>Background check and drug screening required </li><li>Must be able to work overtime as required </li></ul> <p>Work Environment/Physical Requirements/PPE:</p> <ul> <li>Exposure to varying temperatures, noise levels, equipment, and environmental conditions </li><li>Work at customer site is an industrial and/or manufacturing setting with exposure to varying temperatures, noise, equipment, and environmental conditions </li><li>Ability to stand, walk, bend, reach, and perform repetitive tasks for extended periods </li><li>Ability to lift, carry, and move materials weighing up to 35 pounds </li><li>Required to wear personal protective equipment (PPE) which may include safety glasses, safety shoes, gloves and more as applicable </li></ul> <p>What We're Looking For:</p> <p>You must have:</p> <ul> <li>A reliable vehicle, a valid driver's license, and a personal smartphone. </li><li>Basic computer skills and the ability to handle mechanical tasks confidently. </li><li>Strong communication and customer service skills to interact effectively with clients. </li><li>Ability to lift and carry up to 50 pounds. </li><li>Detail-oriented with excellent organizational skills. </li><li>Comfortable working in different manufacturing environment that may be loud, industrial and may have variations in temperature. </li></ul> <p>Additional Requirements:</p> <ul> <li>Flexibility to provide on-call support for emergency maintenance and repairs. </li><li>Ability to pass a background check, drug screening, and maintain a satisfactory Motor Vehicle Report (MVR). </li><li>Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training, geographic location, additional qualifications such as licensure or certifications, market factors, and specific responsibilities. </li></ul> <p>Magid offers a variety of benefits to our FSR team members including:?</p> <ul> <li>Bonus plan </li><li>Potential for Company provided Profit Sharing </li><li>Participation in Magid Paid Time Off (PTO) Policy </li></ul>