<p>Why Westerra?</p> <p>Here at Westerra Credit Union, every employee counts. Our teams are composed of high-performing individuals committed to being HONORABLE, INVENTIVE, and CURIOUS, which makes them GREAT! Our team members show up every day authentically being themselves and our diversity, equity, inclusion and belonging (DEIB) focus is a critical pillar of our organization. We want you to feel comfortable being YOU.</p> <p>All of our team members are working towards the same purpose - to teach one another to prosper. We strive to be a modern financial community where we all truly belong, both in the eyes of our employees and the members that we serve. We can't wait to see how you will contribute to this purpose, positively and intentionally, by impacting our members' lives through personal attention, financial education, community engagement and much more. This is true regardless of your role, as we are all member-facing. Founded by schoolteachers in 1934, we are a learning organization at our core and embed a growth mindset in our employees so that we all prosper!</p> <p>What is the role?</p> <p>The FSR, FSR II, and Sr. FSR roles are all primarily responsible for providing exceptional member service through a consultative approach by engaging our members in solutions-based conversations. This position is a relationship building role with a blend of financial transactions performed on the teller-line, coaching members through our digital lens, and further deepening relationships with account servicing and originating all Westerra's consumer loan products. The person in this role should have a passion for serving our membership, our communities, and delivering upon our Purpose, "We exist to teach one another to prosper." They should have the drive to create member experiences worth bragging about, and for delivering results within the branch.</p> <p>What am I bringing?</p> <p>FSR I</p> <ul> <li>2+ years of experience in consumer lending and/or consultative sales, or 1+ year of demonstrated successful performance in a USR role within Westerra </li></ul> <p>FSR II</p> <ul> <li>4+ years of experience in consumer lending and/or consultative sales, with at least 2 of those years in a financial institution; or 1+ year of demonstrated successful performance in a FSR I role within Westerra </li></ul> <p>FSR Sr.</p> <ul> <li>6+ years of experience in consumer lending and/or consultative sales, with at least 3 of those years in a financial institution; or 1+ year of demonstrated successful performance in a FSR II role within Westerra </li></ul> <p>What is the work environment like, and are there physical requirements for this role?</p> <ul> <li>Mon-Fri: On location in the branch (Saturdays on rotation) </li><li>Occasionally: Off-site at business development or community events; may require weekend and/or evening shifts offset by branch schedule </li><li>Works primarily at standing desk </li><li>Ability to lift 25 pounds </li></ul> <p>Salary: All three positions are eligible for Westerra's self-funding reward plan. This plan pays out a cash incentive annually if Westerra hits specific criteria tied to financial goals and this role has a direct impact on the outcome of those results! In addition, this role is also eligible for monthly variable pay incentives, providing additional earning opportunities tied to performance. Please note, for internal transfers, Westerra's Compensation Guidelines will be used to determine the appropriate promotional increase.</p> <ul> <li>FSR I starts at $22/hr </li><li>FSR II starts at $24/hr </li><li>FSR Sr. starts at $26/hr </li></ul> <p>What are some of our benefit offerings?</p> <ul> <li>Three health plans through UMR that offer a variety of coverage options, including HSA and FSA options </li><li>Two dental plans through Delta Dental </li><li>Basic life and AD&D insurance, short-term disability and long-term disability </li><li>20+ days of paid time off (PTO) per year </li><li>Anniversary time off that consists of 1+ days of paid leave for each anniversary year (PLAY) </li><li>16 hours of volunteer time off (VTO) per year </li><li>11+ paid holidays </li><li>401(k) that includes up to 6% match </li><li>Up to $5250 per year for educational reimbursement </li><li>4 weeks of paid parental leave </li><li>Mental health resources including an Employee Assistance Program (EAP) </li><li>Individualized learning and development programs </li></ul> <p>Applications will be accepted until at least May 12, 2025.</p>