<p>Company Description</p> <p>You're Not Just "Front Desk." You're the Face of the Clinic and Part of our Team!</p> <p>Patient Care Coordinator | Cornerstone Physical Therapy-Canal Winchester</p> <p>If you're the kind of person who lights up a room, loves helping people, and can keep a busy day organized without getting rattled…this role is for you.</p> <p>At Cornerstone, we're a PT-owned private practice built on exceptional service, outcomes, and a team culture that actually feels like a team. We hire the best....because patients notice the difference.</p> <p>The #1 thing we're looking for</p> <p>You don't need a perfect resume. We want someone who is:</p> <p>personable, computer savvy, a quick learner, and highly coachable.</p> <p>If you can learn fast, follow systems, and contribute to clinic success...you'll thrive here!</p> <p>Job Description</p> <p>What you'll do:</p> <p>You'll be the point person for the non-clinical patient experience...making every visit smooth from start to finish:</p> <ul> <li> <p>Welcome patients and create a "they know my name" experience</p> </li><li> <p>Answer phones with confidence and warmth</p> </li><li> <p>Schedule visits electronically and keep the day flowing</p> </li><li> <p>Verify insurance benefits and confirm patient info (personal + financial)</p> </li><li> <p>Maintain charts and EMR accuracy</p> </li><li> <p>Handle patient payments (collect/post/deposit)</p> </li><li> <p>Support clinic operations: faxing, filing, misc. tasks as needed</p> </li></ul> <p>Qualifications</p> <p>What "great" looks like here</p> <ul> <li>Patients feel taken care of from the moment they walk in </li><li>You catch details before they become problems </li><li>You communicate clearly and stay calm when it's busy </li><li>You take ownership, help teammates, and keep things moving </li></ul> <p>What helps (but isn't required)</p> <ul> <li>Medical front office experience preferred (1+ year is a plus) </li><li>Comfortable with Microsoft Word/Excel </li><li>EMR/medical software experience is helpful </li></ul> <p>Additional Information</p> <p>What you'll get:</p> <ul> <li>Comprehensive benefits (medical, dental, vision, 401k) </li><li>PTO + paid holidays </li><li>Employee Assistance Program (EAP) </li><li>Employee discounts + additional company perks that support work-life balance </li></ul> <p>The anticipated base salary range for this position is $17.00- $18.00. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.</p>