<p>Primary Location:</p> <p>Frazier Rehab Institute - UMC</p> <p>Address:</p> <p>220 Abraham Flexner Way Louisville, KY 40202</p> <p>Shift:</p> <p>Second Shift (United States of America)</p> <p>Job Description Summary:</p> <p>UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.</p> <p>With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.</p> <p>Job Description:</p> <p>The Rehab Transportation Coordinator is responsible for the safe, timely, and customer-focused transportation of patients, visitors, and staff across post-acute care settings, hospital campuses, and designated off-site locations. This role provides high-quality, non-medical support while coordinating transport schedules, ensuring operational efficiency, and maintaining excellent communication across departments. The Rehab Transportation Coordinator also transports equipment, documents, and supplies essential to post-acute care operations as needed.</p> <p>Essential Functions:</p> <ul> <li>Safely operate hospital transport vehicles to move patients, visitors, and staff between hospital facilities and designated locations. </li><li>Provide courteous, customer-focused service while assisting passengers with boarding and exiting the vehicle. </li><li>Transport equipment, supplies, and documents as assigned, ensuring items are delivered in a timely and secure manner. </li><li>Follow all hospital policies, traffic laws, and safety guidelines during operation of the vehicle. </li><li>Assist patients with mobility challenges, including helping with wheelchairs, walkers, or personal items (non-clinical support only). </li><li>Ensure passengers are comfortable and secure throughout transport. </li><li>Offer directions and general assistance to visitors and staff as needed. </li><li>Perform daily vehicle inspections (fuel, fluids, tires, lights) and report maintenance needs promptly. </li><li>Keep vehicles clean, orderly, and stocked with required materials. </li><li>Document mileage, fuel usage, maintenance, and trip logs accurately. </li><li>Communicate with system transfer center and various hospital departments to coordinate timely pick-ups and drop-offs. </li><li>Report delays, safety concerns, or incidents immediately according to hospital procedures. </li><li>Demonstrate a friendly, patient-centered approach to all interactions. </li><li>Maintain a professional appearance and adhere to uniform and identification policies. </li></ul> <p>Other Functions:</p> <ul> <li>Maintain a professional appearance and positive, compassionate demeanor when interacting with patients, families, and staff. </li><li>Follow HIPAA and confidentiality guidelines when transporting patient information or speaking with passengers. </li><li>Participate in safety training, defensive driving courses, and required hospital education programs. </li><li>Performs other duties as assigned. </li></ul> <p>Additional Job Description:</p> <p>Minimum Requirements</p> <ul> <li>High school diploma or equivalent. </li><li>Valid state driver's license with a clean driving record. </li><li>Minimum of 1-2 years of professional driving experience OR experience in customer service, transportation, or hospitality. </li><li>Ability to lift up to 50 pounds and assist passengers with mobility devices. </li><li>Ability to read, understand, and follow schedules, maps, and written instructions. </li></ul> <p>Preferred Qualifications</p> <ul> <li>Prior experience in a hospital, healthcare campus, senior living community, or similar environment. </li><li>Experience operating multi passenger vans or transport vehicles. </li><li>Knowledge of basic vehicle maintenance. </li><li>CPR and First Aid certification (hospital may provide training). </li></ul>