<p>Associate Banker (AB-COM),</p> <p>Non-Revenue Producing</p> <p>Classification: Exempt</p> <p>Reports to: Regional or Market President or Head of CRE Syndications</p> <p>Date: January 2025</p> <p>JOB DESCRIPTION</p> <p>Summary:</p> <p>The Associate Banker (AB-COM) will perform all the primary duties of a junior relationship manager through the following:</p> <ul> <li>Excellent portfolio management; </li><li>Adherence to regulatory and compliance policies and procedures; </li><li>Mastery of change management skills necessary to professional development towards a revenue-producing AB role; </li><li>Consistent client calling support of Commercial and Senior Bankers (Planned Purposeful Calls, face to face with clients and prospects); and </li><li>Active engagement with the communities that the Bank serves. </li><li>Joint calling with TM, BB, Retail and Mortgage to help clients achieve their goals, mitigate risks (protect, preserve wealth), save time, and solve problems. </li></ul> <p>The AB-COM will support leadership's efforts to build the brand by attending and fully engaging in community events and bank-sponsored functions.</p> <p>Secondary to portfolio management and client calls to service and expand existing relationships is the support of new loan and deposit origination. The AB-COM will support Bankers who are highly engaged in developing relationships throughout the market. This individual has strong communication skills, high emotional intelligence, and self-awareness, as the AB-COM will be integral to supporting the team through change/growth in a dynamic environment. With all customer-facing associates, the AB-COM is expected to conduct themselves professionally (Respect the Individual/Value the Relationship), while being fully engaged as a key member of the First Line of Defense. Risk Management is a central part of the role; thus, the AB-COM will identify, mitigate, and manage reputational, operational, credit, and other risks throughout the enterprise.</p> <p>Activities:</p> <p>The AB-COM will engage in the following activities:</p> <ul> <li>Service, manage and grow an existing portfolio of loan and deposit clients; </li><li>Support leadership's efforts to enhance the Bank's brand by attending key community events and supporting all events in the assigned market that are sponsored by the Bank; </li><li>Ensure the Asset Quality of the portfolio by collecting and reviewing financial statements on a timely basis as per the terms of the Loan Agreement with the Borrower; </li><li>Serve as the First Line of Defense in managing credit risk, reputational risk, operational risk, and other risks inherent in commercial banking; </li><li>Partner with Credit to accurately risk rate Borrowers "in the moment;" to develop and communicate an exposure strategy in order to keep the Borrower apprised of the Bank's risk appetite (no surprises); and to support the timely completion of Annual Reviews to avoid administrative downgrades. </li><li>Assist leadership with efforts to achieve the OKRs of the Team, Division, and Bank. </li><li>Prepare Pre-Flight/Pre-Screen underwriting to assist the Banker driving the loan sales process. </li><li>Memorialize activities in Renaissance, or the CRM that the Bank has in place, including at least one annual relationship review per year per client. </li><li>Support revenue-producing Bankers, who will drive new client acquisition, and enhance the portfolio's revenue base. </li><li>Draft a prospect and COI listing that the AB-COM will use as preparation for transitioning into a revenue-producing role at a time determined by leadership. </li></ul> <p>Go to Market - Alignment:</p> <p>The candidate will align with the Bank and Commercial Division's "Go to Market" strategy, including the following:</p> <ul> <li>Client contact management: Team members will call within segmentation and client needs. Planned purposeful calls executed face to face with the client will be memorialized in Renaissance. </li><li>Speed to Market: We take deals off the street fast. </li><li>Lead with Advice, Ideas and Solutions (Financial Insights): We never push products. We chase value-added, differentiated conversations with clients. </li></ul> <p>Objectives - Alignment:</p> <p>The candidate will align with the Bank and Commercial Division's strategic priorities, objectives and key results, including the following:</p> <ul> <li>Make sure our clients know us and we know our clients. </li><li>Be considered the best commercial bank in the markets we serve. </li><li>Create the best workplace environment in the market, based on Justice (those who generate the most growth; are paid the most); Teamwork/Mutual Supportiveness (Shared Success); Reality-based/data-driven communication (Do not evade tough choices, decisions, or conversations); Cultural Alignment. </li><li>Help the Bank increase Revenue and Earnings per FTE through collaboration between and among all teams across the Bank. </li></ul> <p>These Objectives will be measured by Key Results that the leader will furnish at the beginning of each year and track throughout the year.</p> <p>Essential Functions</p> <ul> <li>Maintain alignment with the bank's identity, mission, values and communication practices. </li><li>Complete a 6-to-12-month training program introducing C&I and/or CRE banking, while supporting Commercial Bankers, Senior Bankers, and Leadership. </li><li>Further develop skills and understanding necessary to be an integral part of the First Line of Defense with respect to identifying, mitigating, and managing Reputational, Operational, Credit, and other risks throughout the enterprise. </li><li>Servicing existing clients with loan, deposit, and treasury needs. </li><li>Assist with loan portfolio management, including F/S collection, reviewing/analyzing interim financials, industry and economic trends, identifying emerging risks, developing risk ratings and loan pricing scenarios, and scheduling calls to review future needs of a business client. </li><li>Actively engage in deal management and pipeline conversion by engaging with external and internal stakeholders. </li><li>Participate in credit committee presentations. </li><li>Joint call with senior bankers and observe proper call preparation techniques, consultative sales and service meetings, and client follow-up routines. </li><li>Stay connected to the market by attending community events to help build CB's brand in a positive manner. Chambers, Industry affiliations, etc. </li><li>Collaborate professionally with Credit, Operations, Retail, Business Banking, Mortgage, Treasury Management, Marketing, Facilities and Finance and Administration. </li></ul> <p>Other Duties:</p> <ul> <li>Other duties as assigned. </li></ul> <p>Competencies:</p> <p>Ethics/Integrity: Knowledge of practices, behaviors, applicable laws, rules and regulations governing proper business conduct.</p> <p>Adaptability: Knowledge of successful approaches, tools and techniques for dealing with changes and adapting to a changing environment.</p> <p>Customer Service: Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.</p> <p>Productivity: Manages workload, works efficiently, meets goals and objectives.</p> <p>Quality: Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve products/services.</p> <p>Cooperation: Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.</p> <p>Supervisory Responsibility:</p> <p>No supervisory responsibilities</p> <p>Work Environment:</p> <p>This job operates in a professional office environment.</p> <p>Physical Demands:</p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p> <p>While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.</p> <p>Position Type/Expected Hours of Work:</p> <p>Community Bank has adopted a 40-hour work week. Some flexibility in hours is necessary based on the location assignments, but the employee must be available during the "core" work hours of 8:00 a.m. to 4:30 p.m. Monday through Friday.</p> <p>Travel:</p> <p>Travel for this position is limited to travel for meetings/training.</p> <p>Required Education and Experience:</p> <p>Bachelor's Degree and previous commercial banking experience, preferred</p> <p>Additional Eligibility Qualifications:</p> <p>Strong clerical skills, good communication skills and professional appearance are necessary for this position.</p> <p>AAP/EEO Statement:</p> <p>Community Bank is an equal employment opportunity employer. It is the policy of Community Bank to afford equal employment opportunity and to recruit, select, hire, train, transfer, and promote individuals in all job titles regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, Vietnam era veteran, disabled veteran, or other eligible veteran status.</p> <p>AAP/EEO Statement:</p> <p>Community Bank is an equal employment opportunity employer. It is the policy of Community Bank to afford equal employment opportunity and to recruit, select, hire, train, transfer, and promote individuals in all job titles regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, Vietnam era veteran, disabled veteran, or other eligible veteran status.</p> <p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p> <p>Signatures</p> <p>This job description has been approved by all levels of management:</p> <p>Manager_<strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>__</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p> <p>HR<strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>____</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p> <p>Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.</p> <p>Employee<strong><strong><strong><strong><strong><strong><strong>__</strong></strong></strong></strong></strong></strong></strong> Date_<strong><strong>____</strong></strong></p>