<p>If you are looking to make a positive impact in the Horn Lake, MS community through hospitality and inspire our team to deliver excellent service, then our restaurant is a perfect opportunity for you! We are seeking a high-level leader who can take ownership of an area of the restaurant (front counter, kitchen, or drive-thru). This role involves modeling in restaurant operations alongside team members, overseeing systems, and maintaining a team roster through hiring, scheduling, and training. Performance expectations are high, and this role is challenging. It is also a great opportunity to develop your leadership capacity and advance your career while also receiving an industry-leading wage and excellent benefits.</p> <p>Our Core Values are: Grit, Humility, Ownership, Stewardship, and Tenacity. Which of these core values do you connect most with? We are seeking a passionate individual to join us in helping lead, shape, and grow from within.</p> <p>Looking for leaders who can work in one of the following shifts:</p> <p>FOH Day Leaders are responsible for Breakfast and Lunch</p> <p>Shift: 5:45 am to 4 pm</p> <p>FOH Night Leaders are responsible for the Afternoon and Evening shift</p> <p>Shift: 2:00 pm-10:30 pm</p> <ul> <li>Achieving the desired results with food production and safety </li><li>Coaching the behaviors and results of all Team Members </li></ul> <p>Those behaviors include:</p> <ul> <li>Sense of Urgency that creates surprisingly fast Speed of Service </li><li>Attention to detail ensures that preparation and production procedures are followed </li><li>Execution of systems that ensure a refreshingly clean environment </li><li>Maintaining a work environment that ensures and promotes food safety </li><li>Vigilant attention to the organization and appearance of your assigned area </li></ul> <p>Benefits:</p> <p>Health Insurance</p> <p>Dental Insurance</p> <p>Vision Insurance</p> <p>Employee Meals</p> <p>Behavior Characteristics:</p> <ul> <li>Average 45 hours per week in the restaurant </li><li>Focus on systematically and effectively communicating all related goals and success factors to Team Members </li><li>Combine critical thinking and practical leadership to create a culture of innovation </li><li>Effectively coach and give direction </li><li>Intentionally and methodically grow and nurture relationships with the staff </li><li>Be able to connect with a multicultural team </li><li>Align hiring, training, daily practices, and evaluation practices with the Vision of the organization and the Thematic Goal for the year </li><li>Enthusiastically and passionately lead your team </li></ul> <p>As a Restaurant Leader, you will:</p> <ul> <li>Demonstrate a passion for the business and for managing the overall operations </li><li>Find, train, develop, and recognize the best people </li><li>Manage daily activities to ensure guests receive excellent customer service </li><li>Demonstrate a strong awareness and concern for food quality and safety </li><li>Adjust to multiple demands and shifting priorities </li></ul> <p>Our Expectations of You</p> <p>Character</p> <ul> <li>Take ownership of assigned shifts and complete all required tasks </li><li>Be on time and offer your best at every shift </li><li>Work with a sense of urgency </li><li>Prioritize the needs of guests and the team before your own </li><li>Read and abide by everything outlined in the team member handbook </li></ul> <p>Competency</p> <ul> <li>Set the example and uphold our standards of service among the team </li><li>Arrange a team according to strengths, delegate tasks, and hold team members accountable </li><li>Ensure team members complete daily food quality checks and cleaning tasks </li><li>Coordinate kitchen operations to prepare catering orders alongside daily operations </li><li>Possesses excellent verbal, written, and electronic communication skills </li><li>Stand for periods up to 5 hours and lift objects as heavy as 50 lbs </li><li>Be attentive to details and "the little things" </li></ul> <p>Chemistry</p> <ul> <li>Motivate and inspire others to do their best work </li><li>Lead the team in carrying out our mission: Be Better, Be Second! </li><li>Embody and help team members embody our values: Positivity, Growth, Ownership, Ambition, and Leadership. </li><li>Resolve conflicts quickly and professionally. </li><li>Conditional based on restaurant and team member performance </li></ul> <p>Contingent on tenure and role in the restaurant</p> <p>If you schedule an interview and do not show up, it will be reported to unemployment as a no-show and you may lose benefits. Please do not apply if you do not plan to attend an interview.</p> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>