<p>About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do The System Expert carries out all activities that arise in the field of managing the local SAS site and global network services; covering all aspects of operations, maintenance and project management. The successful candidate will take responsibility for availability of the platforms and networks managed locally by the Satellite Access Station (SAS) and the availability of the platforms and networks in the assigned Global Operations Team. The day-to-day Knowledge and development Maintain detailed knowledge of systems under responsibility Provide support and cascade information and knowledge to global colleagues Projects Participate in project tasks and delivery Participate in site acceptance, integration, testing, evaluation and commissioning of new systems at the SAS site Provide input for operational requirements Implementation Implement Changes into the operational environment Draft and/or update testing and acceptance procedures and apply when required Assist in defining roll-back plans and apply those as and when required. Network management Manage the network and services by monitoring the functioning of the operational network in accordance with agreed specifications and standards Provide support for operation and maintenance of the SAS site facilities and services Maintain ITIL standard for Change, Incident and Problem Management Coordination & resolution of network problems and traffic restoration Achieve high service availability and quality of service requirements to ensure customer excellence Oversee equipment suppliers and site contractor work Provide on call support for all systems and networks at the SAS Perform the processes of network monitoring, provisioning and maintenance Manage corrective actions at a network and element management level during complex incidents and structural problems Execute preventive maintenance to minimize system outages Ensure efficient utilisation of network capacity and maximum network performance Configure new network elements and systems Prepare and complete configuration changes Create and maintain platform & network documentation. Reporting Report on network performance Report on System performance and availability Evaluate impact of configurations changes on operational requirements participating to the technical bridges (RDT, NDT and MRB) What you'll need Diploma of Electrical/Electronic Engineering or equivalent level based upon experience Considerable knowledge of (satellite) Telecommunication technology; Knowledge of Area, Platform or Network, in specified Job role; Knowledge of and skills in the use of standardised testing and development methods and techniques; Experience with working in an international telecommunications network environment, including using commonly used processes and procedures; Experience in managing activities as part of complex implementation projects; Considerable experience in working with network operations procedures; Experience in IP/Networking abilities Knowledge of IP protocols and networking. Knowledge of RF measurements techniques. Ability to work under stress and in fast-paced environments. Strong analytical skill required for promptly fixing and system restoration during emergencies. Positive interpersonal skills and willingness to share knowledge and training of team members to elevate efficiency. Fitness to climb and work at heights above 10 metres. Adhere to OSH and EEO legislation What will help you on the job Certified Cisco CCNA Experience with ServiceNow Past experience in working with StableNet Experience with a database application Basic skills with scripting languages Experience in UNIX and/or Linux OS Knowledge of project management methods and techniques Viasat actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds. EEO Statement Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here. Viasat actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.</p> <p>Diploma of Electrical/Electronic Engineering or equivalent level based upon experience Considerable knowledge of (satellite) Telecommunication technology; Knowledge of Area, Platform or Network, in specified Job role; Knowledge of and skills in the use of standardised testing and development methods and techniques; Experience with working in an international telecommunications network environment, including using commonly used processes and procedures; Experience in managing activities as part of complex implementation projects; Considerable experience in working with network operations procedures; Experience in IP/Networking abilities Knowledge of IP protocols and networking. Knowledge of RF measurements techniques. Ability to work under stress and in fast-paced environments. Strong analytical skill required for promptly fixing and system restoration during emergencies. Positive interpersonal skills and willingness to share knowledge and training of team members to elevate efficiency. Fitness to climb and work at heights above 10 metres. Adhere to OSH and EEO legislation</p> <p>Knowledge and development Maintain detailed knowledge of systems under responsibility Provide support and cascade information and knowledge to global colleagues Projects Participate in project tasks and delivery Participate in site acceptance, integration, testing, evaluation and commissioning of new systems at the SAS site Provide input for operational requirements Implementation Implement Changes into the operational environment Draft and/or update testing and acceptance procedures and apply when required Assist in defining roll-back plans and apply those as and when required. Network management Manage the network and services by monitoring the functioning of the operational network in accordance with agreed specifications and standards Provide support for operation and maintenance of the SAS site facilities and services Maintain ITIL standard for Change, Incident and Problem Management Coordination & resolution of network problems and traffic restoration Achieve high service availability and quality of service requirements to ensure customer excellence Oversee equipment suppliers and site contractor work Provide on call support for all systems and networks at the SAS Perform the processes of network monitoring, provisioning and maintenance Manage corrective actions at a network and element management level during complex incidents and structural problems Execute preventive maintenance to minimize system outages Ensure efficient utilisation of network capacity and maximum network performance Configure new network elements and systems Prepare and complete configuration changes Create and maintain platform & network documentation. Reporting Report on network performance Report on System performance and availability Evaluate impact of configurations changes on operational requirements participating to the technical bridges (RDT, NDT and MRB)</p>