<p>Job Summary</p> <p>The Associate Engineer for the Field Services team is responsible for engineering, second and third-level technical support, and technology integration services for low to moderately complex systems and infrastructure. Participates in team initiatives while simultaneously participating in multiple IT project implementations. Has a working knowledge of fundamental concepts, practices, and procedures.</p> <p>Primary Job Responsibilities</p> <ul> <li>Plans, coordinates and schedules all aspects of IT for new community startups, moves and closures. </li><li>Manages the full computer lifecycle including compliance with Legal Holds processes. </li><li>Uses basic knowledge of technology and desktop operating systems to provide and implement developed solutions for division-specific needs. </li><li>Ensure the reliability, performance, and availability of critical systems through advanced monitoring techniques. </li><li>Proactively identify and resolve moderately complex, high-impact infrastructure challenges. </li><li>Works with senior technical team members to optimize local infrastructure components to meet performance requirements. </li><li>With guidance, performs site-based troubleshooting & diagnostics gathering as needed. </li><li>Participates in internal initiatives for the implementation, use, and improvement of processes, procedures, guidelines, and metrics for infrastructure systems. </li><li>Serves as the primary integration point among centralized corporate infrastructure processes & field locations. </li><li>Interfaces with all levels of the division-based hierarchy & all IT functional groups. </li><li>Provide on-call support as required to ensure timely resolution of critical after hour issues. </li><li>Must provide exceptional customer service & translate technical concepts for non-technical audiences. </li><li>Provides basic technical training on IT-sponsored applications following a provided curriculum. </li><li>Perform other duties as assigned. </li></ul> <p>Career Level (P1)</p> <p>Organizational Impact:</p> <ul> <li>Works to achieve day-to-day objectives with limited impact beyond the level area. </li><li>Work is of limited scope, typically on smaller, less complex projects or task- related activities. </li><li>Work is closely supervised. </li></ul> <p>Leadership & Talent Management:</p> <ul> <li>Not applicable - Jobs at this level are focused on self-development. </li></ul> <p>Knowledge & Experience:</p> <ul> <li>Requires theoretical knowledge typically obtained through specific education and training </li><li>Typically requires a university degree or equivalent experience and 0-2 year of prior relevant experience. </li></ul> <p>Required Skills</p> <ul> <li>Technology skillset varies by team </li></ul> <p>Required Licensing, Registration and/or Certifications</p> <ul> <li>Technical certifications vary by role </li></ul> <p>Physical Requirements:</p> <ul> <li>May require travel </li></ul> <p>PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.</p> <p>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.</p> <p>This Organization Participates in e-Verify</p> <p>Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.</p> <p>California Privacy Policy</p>