<p>The Head of Global Field Sales & Training for Reality Labs leads the team responsible for delivering global staffing and training plans for retailers that sell Meta VR and Wearables products. This role is accountable for creating and executing the overarching global training strategy for Reality Labs' product portfolio, with a focus on developing, delivering, and continuously improving training content tailored for retail channel partners. Additionally, this role is responsible for the design and implementation of global staffing strategies and tools that empower regional teams and retail partners to scale effectively. They will manage a team of professionals, ensuring alignment with business and operational goals across all global retail channels.</p> <p>Minimum Qualifications</p> <ul> <li>7+ years experience working in retail </li><li>5+ years background in learning and development, including designing and delivering training programs </li><li>5+ years experience creating comprehensive training content and instructional materials, applying advanced skills to address complex and different learning needs </li><li>Experience in project management and strategic planning, with a track record of successfully leading multiple complex training initiatives to impactful completion </li><li>3+ years experience leading and developing teams </li><li>Experience working with cross-functional partners and external stakeholders </li></ul> <p>Preferred Qualifications</p> <ul> <li>Experience with global training rollouts and localization </li><li>Familiarity with retail technology, demo environments, or in-store enablement tools </li><li>Advanced degree or certifications in Learning & Development, Instructional Design, or Retail Management </li><li>Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) </li><li>Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) </li><li>Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies </li></ul> <p>Responsibilities</p> <ul> <li>Design and implement global staffing strategies to support field sales and training operations; develop and deploy tools and processes that enable regional teams and partners to scale efficiently; collaborate with regional leads to ensure staffing models meet local market needs and business objectives </li><li>Create and drive the overarching global retail training strategy for Reality Labs' products, including the end-to-end development, delivery, and continuous improvement of training content. Lead and manage the team to ensure consistent, scalable, and impactful training solutions for internal teams, retail partners, and external stakeholders </li><li>Manage, mentor, and grow a team of training and staffing professionals; foster innovation, collaboration, and continuous improvement; set clear goals, track progress, and ensure accountability across the team </li><li>Manage the end-to-end content development process, applying best practices in instructional design and managing capacity/output (similar to agile sprint planning) to ensure timely and high-quality delivery of training materials </li></ul> <p>About Meta</p> <p>Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.</p> <p>Equal Employment Opportunity</p> <p>Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.</p> <p>Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.</p>