<p>Job Title: Administrative Assistant</p> <p>Location: New York, NY (Lower Manhattan - near OWTC)</p> <p>Duration: 2 Year contract - W2 Only</p> <p>Pay rate: $25-30/hr (depending on experience)</p> <p>Type: Full-Time, 8am-5pm, Mon-Fri</p> <p>About the Role:</p> <p>We are seeking a detail-oriented and organized Administrative Assistant to support the Home Care Program at the Office of Aging and Long-Term Care with NYS Dept of Health.</p> <p>Candidates should be dependable, detail-oriented, and highly motivated individuals able to work in a fast-paced, high-volume office environment. The successful candidate should be willing and able to multitask and move from assignment to assignment as deadlines and priorities change. Having knowledge of office administration and management; proper grammar, punctuation and spelling; business communications and ability to take notes is necessary.</p> <p>Key Responsibilities</p> <p>Must be able to provide high-level admin support by:</p> <ul> <li>Primary phone contact - respond to standard inquiries, triages and refers to respective units for response. Perform initial complaint intake from patients, caregivers, family and consumers, including entering essential information and allegations into ACTS. </li><li>Prepare outgoing correspondence utilizing program specific templates and software (ACO and ACTS) for surveillance, complaints, Home Health Aide Training Program and miscellaneous activities. </li><li>Receive and process mail, faxing, scanning/photocopying, emailing, and uploading documents for FOIL (Freedom of Information Law) requests, Inter and Intra-agency requests, internal needs and public distribution. </li><li>Maintain photocopy and printer machines through preventive and ongoing mail logs; troubleshoot office computer repairs as needed </li><li>Assist survey staff with proper storage and filing of survey documentation in the designated drives and physical storage space </li><li>Any other ad hoc requests needed by office or survey staff </li><li>Orient other support staff if needed </li></ul> <p>Required Qualifications:</p> <ul> <li>High school diploma (or equivalent), </li><li>Two-year minimum experience working in a professional office setting, </li><li>Excellent working knowledge of Microsoft Office (specifically Word, SharePoint and Excel), </li><li>The ability to enter data into, and extract data from, electronic databases, </li><li>The ability to work independently and on a team with different personalities, </li><li>The ability to handle multiple, shifting priorities, </li><li>Good organizational skills, including an ability to organize information into reports </li></ul> <p>Preferred qualifications:</p> <ul> <li>Familiarity with health care facility surveillance and complaint incidents and investigation correspondence and reporting </li><li>Familiarity and knowledge of the ASPEN system, ACTS and ACO systems </li><li>Familiarity responding to freedom of information law requests </li><li>Prior experience working within the NYS Department of Health Division of Home and Community Based Services program </li></ul> <p>Datrose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race. Religion, color, national origin, sexual orientation, gender identity, pregnancy, status as a parent, age, protected veteran status, family medical history or genetic information, political affiliation, status as a qualified individual with disability, or other non-merit-based factors.</p> <p>Authorization to work in the U.S. is a precondition of employment. Datrose does not sponsor employment visas.</p>