<p>Job Summary:</p> <p>Job Functions:</p> <ul> <li>Sell and collect admission tickets and passes at events. </li><li>Deliver exemplary customer service to maintain customer loyalty. Answer inquiries to resolve our customer concerns through analysis to determine the most effective resolution. </li><li>Examine tickets or passes to verify authenticity, using criteria such as color or date issued. </li><li>Solicit sales of new or additional services or products </li><li>Guide guests to exits or provide other instructions or assistance in case of emergency. </li><li>May assist in verifying staff credentials to generally restricted areas. </li><li>Assist patrons by giving directions places inside or outside the venue. </li><li>Refuse admittance to undesirable persons or persons without tickets or passes. </li></ul> <p>This position starts at $16.00 per hour.</p> <p>Qualifications:</p> <ul> <li>High School Diploma or equivalent. </li><li>Previous cash handling experience. </li><li>Attention to detail, quality and accuracy. </li><li>Strong relationship building and communication skills. </li><li>Ability to work independently. </li><li>Excellent verbal and written communication skills. </li><li>At least 2 years in Guest Service and communications is a plus. </li><li>Creative thinker and problem solver. </li><li>Acute sense of judgment, tact and diplomacy. </li><li>A strong-sense of teamwork and ability to execute programs. </li><li>Position requires constant standing and occasional sitting. </li></ul> <p>You must be over 18 years of age to hold this position.</p>