<p>Job Description and Duties</p> <p>Why Join DHCS?</p> <p>The Department of Health Care Services (DHCS) is the backbone of California's health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!</p> <p>About this Role:</p> <p>The Enterprise Data and Information Management (EDIM), Program Data Reporting Division (PDRD) at the California DHCS is seeking a highly motivated and experienced individual to join our team as an Associate Governmental Program Analyst (AGPA).</p> <p>Under direction of the PDRD Division Chief CEA Level B, the AGPA performs the more responsible, varied, and complex assignments such as program evaluation and planning, policy analysis and formulation, systems development, budgeting, management, personnel analysis, and provides consultative services to management or others as needed. Specifically, the AGPA will serve as the personal assistant to the Chief of the PDRD. The AGPA is a member of the PDRD whose function is to describe and analyze data related to Medi-Cal managed care programs and to support program evaluation and reporting requirements.</p> <p>We are recruiting for an AGPA or Staff Services Analyst (SSA) to fill this vacancy.</p> <p>Training and Development (T&D) assignments may be considered for this position for current California civil service employees. T&D assignments cannot exceed 24 months. However, successful T&D candidates may transition to a permanent appointment, if eligible at the end of the T&D assignment.</p> <p>This position has been advertised as limited term and is expected to last 12 months. This limited term position may be extended up to 24 months if supported by workload or may become permanent if workload becomes permanent.</p> <p>Have questions and/or need assistance? Contact recruit@dhcs.ca.gov we are here to help walk you through the state hiring process!</p> <p>You will find additional information about the job in the Duty Statement.</p> <p>Working Conditions</p> <p>This position offers a hybrid work schedule as outlined in the telework information section below; the amount of telework is based on the operational business needs. Beginning July 1, 2025, pursuant to Executive Order N-22-25 issued March 3, 2025, and California Department of Human Resources (CalHR) Statewide Guidance issued March 13, 2025, DHCS team members generally will be required to report in-person a minimum of four days per week unless exempted/excepted.</p> <p>CalHR Telework Definitions:</p> <ul> <li>In Office - refers to all working days. </li><li>Hybrid - refers to some working days in office and other days telework. </li><li>Telework - refers to all working days at approved alternate work location. </li></ul> <p>Please see the Telework Information section below for telework details.</p> <p>Minimum Requirements</p> <p>You will find the Minimum Requirements in the Class Specification.</p> <ul> <li>ASSOCIATE GOVERNMENTAL PROGRAM ANALYST </li><li>STAFF SERVICES ANALYST </li></ul> <p>Additional Documents</p> <ul> <li>Job Application Package Checklist </li><li>Duty Statement </li></ul> <p>Position Details</p> <p>Job Code #:</p> <p>JC-475782</p> <p>Position #(s):</p> <p>803-397-5393-XXX</p> <p>Working Title:</p> <p>Division Support Analyst (Hybrid)</p> <p>Classification:</p> <p>ASSOCIATE GOVERNMENTAL PROGRAM ANALYST</p> <p>$5,855.00 - $7,327.00 A</p> <p>Shall Consider:</p> <p>STAFF SERVICES ANALYST</p> <p>$3,749.00 - $4,698.00 A</p> <p>$4,059.00 - $5,081.00 B</p> <p>$4,868.00 - $6,093.00 C</p> <p># of Positions:</p> <p>Multiple</p> <p>Work Location:</p> <p>Sacramento County</p> <p>Telework:</p> <p>Hybrid</p> <p>Job Type:</p> <p>12 Month Limited Term - Full Time</p> <p>Department Information</p> <p>DHCS' purpose is to provide equitable access to quality health care leading to a healthy California for all.</p> <p>DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.</p> <p>Take a look at some of the DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom.</p> <p>The PDRD's mission is to work with state, local, and community programs and business partners to support federal and state data reporting and data analytic requirements, along with providing data and research consultation and data expertise to programs and partners in these areas. The PDRD is part of the EDIM, which provides department-wide leadership and support of the collection, analysis, management, and dissemination of quality data and data products in order for programs to make sound, data-driven decisions to better serve members, improve outcomes, and support programmatic needs and requirements.</p> <p>All hires pending HR approval.</p> <p>Special Requirements</p> <p>Simple Application Steps</p> <p>If you are interested in this position, complete the following simple steps:</p> <ul> <li>Review the education and experience minimum qualifications of an Associate Governmental Program Analyst or Staff Services Analyst. See the Minimum Requirements section above. </li><li>Complete the state application by clicking "Apply Now" above. See below for detailed application instructions. </li><li>Submit your application package with all required documents - see the "Required Application Package Documents" section below. </li><li>Once you have applied, take the Associate Governmental Program Analyst or Staff Services Analyst Exam. </li></ul> <p>Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.</p> <p>Supplemental Application (SA) Requirement Section</p> <p>Applicants must also include a Supplemental Application (SA) for this recruitment. Responses must be no longer than one page, single-spaced, formatted in 12-point Arial font, with one-inch margins. Statements of Qualifications cannot be used as a substitute for the SA.</p> <p>Respond directly to the following Supplemental Application question(s):</p> <ul> <li>In three to five paragraphs, please describe your organizational style and how you deal with multiple assignments in a single day. </li></ul> <p>Candidates who do not complete and submit an SA may not be considered for this position.</p> <p>Application Instructions</p> <p>Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.</p> <p>Final Filing Date: 5/27/2025</p> <p>Who May Apply</p> <p>Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).</p> <p>Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).</p> <p>How To Apply</p> <p>Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:</p> <p>Address for Mailing Application Packages</p> <p>You may submit your application and any applicable or required documents to:</p> <p>Department of Health Care Services</p> <p>Mailing</p> <p>Attn: Certification Technician JC-475782</p> <p>M.S. 1300</p> <p>P.O. Box 997411</p> <p>Sacramento, CA 95899-7411</p> <p>Address for Drop-Off Application Packages</p> <p>You may drop off your application and any applicable or required documents at:</p> <p>Department of Health Care Services</p> <p>Drop-Off</p> <p>Certification Section JC-475782</p> <p>1501 Capitol Avenue, Suite 71.1501</p> <p>Sacramento, CA 95814</p> <p>Monday - Friday (excluding holidays)</p> <p>08:00 AM - 04:00 PM</p> <p>Required Application Package Documents</p> <p>The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:</p> <ul> <li>Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. </li><li>Resume is optional. It may be included, but is not required. </li><li>Supplemental Application - </li></ul> <p>In order to be considered for this position, you must complete and submit a Supplemental Application. Refer to the Supplemental Application (SA) Requirement Section for instructions.</p> <p>Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.</p> <p>Desirable Qualifications</p> <p>In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:</p> <ul> <li>Ability to exercise initiative and good judgment to carry out assigned tasks. </li><li>Excellent computer, proofreading, and communication skills, good grammar, and an eye for detail. </li><li>Ability to work diplomatically with staff at all levels in a fast-paced work environment and adapt to changing priorities. </li></ul> <p>Benefits</p> <p>DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:</p> <ul> <li>Continuous and ongoing training </li><li>Diversity, Equity, and Inclusion program activities </li><li>Employee Assistance Program (EAP) </li></ul> <p>Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:</p> <ul> <li>Medical, including health, dental, and vision insurance. </li><li>Paid Holidays and vacation/leave </li><li>Defined retirement program </li><li>Savings Plus Program (401(k), 457) </li><li>Medical/Dependent Care Reimbursement Accounts </li></ul> <p>Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary</p> <p>DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.</p> <p>We need your help! Please let us know how you heard about our position by taking this brief optional survey: SurveyMonkey link. This survey is not required to be considered for this position.</p> <p>Contact Information</p> <p>The Hiring Unit Contact is available to answer questions regarding the position or application process.</p> <p>Hiring Unit Contact:</p> <p>Soua Vang</p> <p>(916) 440-7611 ext:</p> <p>Soua.Vang@dhcs.ca.gov</p> <p>Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.</p> <p>EEO Contact:</p> <p>EEO Officer</p> <p>(916) 440-7370</p> <p>civilrights@dhcs.ca.gov</p> <p>California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.</p> <p>Telework Information</p> <p>Currently, this position may be eligible for telework up to three days per week and is required to report in-person and site-based a minimum of two days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS' Telework Program and Government Code sections 14200 - 14203. Telework is available to California residents, and proof of residency may be required.</p> <p>Business travel may be required, and reimbursement considers an employee's designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.</p> <p>The DHCS office location for this position is: 1700 K Street, Sacramento, California.</p> <p>Additional Information</p> <p>Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.</p> <p>Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.</p> <p>Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the "Examination(s) or Job Title(s), For Which You Are Applying" section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.</p> <p>All information on the Employment Application (STD 678) must be completed. Applicants should include all employment history on the Employment Application (STD 678), including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Resumes or other documents may not be substituted for the Employment Application (STD 678).</p> <p>If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at Recruit@dhcs.ca.gov. For all other questions regarding your CalCareer account, please contact CalHR's CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov.</p> <p>Equal Opportunity Employer</p> <p>The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.</p> <p>It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.</p>