<p>We are seeking a highly skilled and driven Technical Services Manager to lead a global team in delivering world-class customer support and field services. This role is central to ensuring operational excellence, driving service revenue, and fostering a culture of accountability, continuous improvement, and customer focus. The ideal candidate combines strong technical expertise with proven leadership experience to advance organizational goals and elevate the customer experience.</p> <p>Job Requirements</p> <ul> <li>Bachelor's degree in Engineering (or Associate's degree with equivalent technical experience). • Proven experience as a Manager in a highly technical environment, preferably in a global organization. Skills, Knowledge, and Abilities • Proficiency with CRM and ERP systems. • Strong knowledge of networking, communications, hardware, software, firmware, and web technologies. • Certifications preferred: CCNA, CCDA, CCWA, MCSA (or equivalent). • Expertise in Positioning, Navigation and Timing technologies. • Proficient in project management, analytics and reporting, and professional presentations. • Fluent (autonomous) in English; additional languages are a plus. </li></ul>