<p>Primary Job Duties:</p> <ul> <li>Assist in developing a recruitment plan to implement and meet specific enrollment goals for FTIC. Manage an assigned recruitment territory by attending outreach activities in collaboration with high school representatives and community partners including long distance driving to rural sites and overnight travel. Participate in the development, implementation, and communication of the on-boarding process and completion of success steps for prospective students. </li><li>Provide back up support to the Customer Success Reps by managing the front desk as needed to handle walk-in customer support and provide customer service to students and parents throughout the admissions process. Assist in email queues, provide occasional backup phone support to the call center, manage outreach to students to help with document collection and completion. </li><li>Attend college fairs, high schools, and on-campus recruitment admissions events across all three campuses to build relationships with prospective students, applicants, counselors, and parents. Provide admissions guidance through information sessions, presentations and meetings with students, families, and counselors through in-person and group settings and act as a point of contact. </li><li>Analyze data to determine marketing effectiveness and impact on applicant and enrollment objectives for targeted populations. Develops and utilizes various reports and dashboards to aid in decision making and support the recruitment team. Compile and analyze statistical data for routine, periodic, and ad hoc reports. Prepare regular recruitment activity reports, statistical analyses, and enrollment projections. </li><li>Build and maintain relationships with college counselors on behalf of USF. Collaborate with university faculty and staff, departments, and community partners to reach enrollment goals. Maintain effective communication and provide admissions guidance to students. </li><li>Other duties as assigned. </li></ul>