<p>Overview:</p> <p>Founded in 1988, Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination-protecting cash flows, mitigating risk, and ensuring portfolio performance.</p> <p>We do this with a team of 1100+ extraordinary team members who serve a global client base from offices in Atlanta (headquarters), Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. We empower our people with advanced technology, industry-leading knowledge, and a culture centered on our core values. This approach enables our teams to deliver exceptional client service, build lasting relationships and take pride in the high-quality work they perform.</p> <p>Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.</p> <p>Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.</p> <p>Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors.</p> <p>Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization, can achieve together.</p> <p>Where people, purpose, and progress come together every day.</p> <p>Job Summary:</p> <p>The Executive Director, provides strategic leadership and oversight of loan servicing operations, ensuring compliance with loan documents and regulatory requirements. Directs risk assessment, property performance analysis, and stakeholder communications. Oversees complex borrower requests and consent processes, engages with key external parties, and mentors team members to achieve organizational goals.</p> <p>Responsibilities:</p> <ul> <li>Provide strategic oversight and resolution of complex customer requests and internal escalations, ensuring a high standard of service delivery. </li><li>Lead the organization's compliance function, ensuring all loan documents-including covenants-are rigorously monitored and that remedies for non-compliance are enforced across the portfolio. </li><li>Oversee the review and approval of borrower consent requests, facilitating coordination with securitization parties and other key stakeholders as required. </li><li>Direct the analysis and reporting of property performance, ensuring timely delivery of actionable insights to inform investment and asset management strategies. </li><li>Oversee property inspections and compliance audits, ensuring rigorous review, accurate analysis, and comprehensive reporting of findings. </li><li>Proactively identify portfolio risks, lead the assessment of investor exposure, and present risk mitigation strategies to senior leadership and investment committees. </li><li>Serve as a primary liaison with borrowers, special servicers, rating agencies, certificate administrators, and other critical internal and external stakeholders. </li><li>Provide expert review and interpretation of complex loan and securitization documents, ensuring alignment with organizational objectives and compliance standards. </li><li>Demonstrate deep expertise in all facets of real estate transactions, including structuring, entity formation, property operations, and market analysis. </li><li>Deliver strategic recommendations on loan advances and key portfolio actions to executive management. </li><li>Lead, mentor, and develop high-performing teams, fostering a culture of excellence, collaboration, and continuous professional growth. </li></ul> <p>Required Qualifications:</p> <ul> <li>Bachelor's degree in Real Estate, Business, Finance, Accounting, or a related field. </li><li>11+ years of experience in Commercial Banking Portfolio Management, or equivalent experience demonstrated through work experience, training, military service, or education. </li><li>7+ years management experience through direct or indirect structures </li><li>Experience in reviewing and analyzing commercial real estate loan documents and deal documents </li><li>Strong analytical and problem-solving skills, with the ability to interpret complex loan documents and identify critical triggers. </li><li>Detail-oriented with the capacity to manage priorities efficiently in a dynamic environment. </li><li>Basic understanding of commercial banking processes and regulatory compliance. </li><li>Strong verbal and written communication skills. </li><li>Organizational and administrative skills. </li><li>Skilled in managing sensitive information while upholding privacy. </li><li>Ability to work both independently and within a team environment. </li></ul> <p>Trimont is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.</p>