<p>Do you have a background in IT and enjoy assisting those who need help within IT. If so, this position may be your opportunity to grow your knowledge of IT and customer services. Position Requirements: *Applicants should have a working knowledge of customer service</p> <ul> <li>Preferred knowledge in Mac OS, Win OS, Adobe Products, Microsoft Office but not required Essential Duties/Responsibilities: *Provide customer support in computer hardware and software for faculty, students and staff </li><li>Working with faculty, students and staff to solve computer related issues </li><li>Software installation and updates </li><li>Cleaning computer hardware </li><li>Keeping printers fully supplied (paper, toner/ink) </li><li>Answering tech phones and messages, and emails Number of Positions Available: Documents Needed to Apply: Resume/ Class Schedule Special Instructions to Applicants: EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community atferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit:Ferris Non-Discrimination Statement. </li></ul>