<p>Position Summary:</p> <p>Admission Coordinator I respond to all inquiries related to treatment at Discovery in a professional manner in an effort to achieve a commitment to care from all qualified inquiries and providing appropriate referrals for those who are not.</p> <p>Essential Job Functions:</p> <ul> <li>Follow the checklist to ensure all steps to an admission have been properly taken </li><li>Keep referral information up to date and in an accessible location. </li><li>Effectively discern if a caller meets initial criteria (within 2-3 minutes) </li><li>Efficiently refer caller out to network partners if and when they fail to qualify </li><li>Speak passionately about the program while controlling the flow and direction of the call </li><li>Ability to efficiently gather pertinent information in initial call while inputting in CRM </li><li>Obtain referral and treatment team information </li><li>Gather all insurance info and promptly initiate verification process </li><li>Properly educate families on levels of care and Medical Necessity noting difference between benefit and authorization </li><li>Keep family engaged in communication and informed of next steps </li><li>Conduct pre-admission screenings </li><li>Gather medical data/records </li><li>Gather clinical data and treatment team information </li><li>Identify clinical or medical red flags and alert appropriate personnel </li><li>Obtain appropriate approvals when indicated (medical, clinical, etc.) </li><li>Achieve permission/initiate Single Case Agreements (SCA)/discounts/payment plans </li><li>Proper coordination with business office and management personnel to complete SCA </li><li>Communication with house regarding admissions and receive mutually agreeable admission time </li><li>Confirmation call and email sent to family that covers admit time, house, location, insurance, necessary funds and next point of contact </li><li>Generate EHR record for incoming client </li><li>Admission paperwork complete and in compliance </li><li>Accurate and timely notations in CRM and EHR and all supporting data uploaded </li></ul> <p>Knowledge, Education, Experience:</p> <ul> <li>High School Diploma or equivalent </li><li>Office etiquette </li><li>Excellent computer skills and in particular a high level of proficiency with Microsoft Office (Word, Excel, PowerPoint) </li></ul> <p>Employment Status: Full-Time</p> <p>Schedule: 10:30am-7pm</p> <p>Work Location: On-Site</p> <p>Compensation: Pay Range: $18-29/hr.</p>