<p>Job Summary:</p> <p>These positions typically assist a Manager or Director of Social Services by functioning in one of two roles: (1) managing the daily operations of an entire Social Services department or (2) managing the daily operations of an assigned service(s), programs(s) or function(s). In a Home Health department or hospice, the Assistant Manager of Social Services may assist the Home Health or Hospice Manager by managing the day to day operations of Social Service programs; providing clinical and administrative supervision to licensed social workers; developing social services budget, business and service plans; implementing quality management/improvement programs for social services; developing and implementing social services policies, procedures, protocols and clinical practices/ standards.</p> <p>Essential Responsibilities:</p> <ul> <li>In any of the above described role functions, these positions assist the Department Director or Manager to: Plan, develop, implement, maintain and improve/evaluate social services; policies and procedures. </li><li>Delivery of social work programs/services. </li><li>Quality management. </li><li>Fiscal management, and patient/community planning services. </li><li>Manage staff (including staff deployed to multiple departments and locations). </li><li>Ensure competencies. </li><li>Provide clinical leadership and supervision/consultation. </li><li>Develop, implement and monitor the quality management programs for social services. </li><li>Assess and analyze staff development needs. </li><li>Develop and/or present educational/development services that support the delivery of high quality social work. </li><li>Develop and manage departmental budget and costs including identification and implementation of opportunities for improved services, value enhancement, and cost reduction/management. </li><li>Manage (including collaborating with human resources) and resolve human resources, labor relations, employee performance issues. </li><li>Safety and risk management issues on a first level basis. </li><li>Analyze and implement appropriate staffing levels and skill-mix. </li><li>Recommend, develop, and implement new programs enhancing quality of care and services to specialized patient populations. </li><li>Participate in writing and/or developing grant proposals. </li><li>Identify community resources; collaborate with community organizations in developing new programs and enhancing community services for members and other users of our services. </li><li>Collaborate/consult with medical center physician chiefs, departmental managers, other users of social work services, regional departments, and health plan members on psycho-social matters/service needs and ensures that service is provided in an integrated and comprehensive manner. </li><li>Identify issues which interface with service delivery and develop techniques to resolve them. </li><li>Ensure compliance with federal, local and state regulatory/compliance standards. </li></ul>