<p>We are looking for candidates who have a passion for helping at-risk youth. </p> <p>We are Working Together to Strengthen North Carolina's Youth and Families!</p> <p>This position is assigned to District 28 and will provide services to our Court Services offices in Buncombe County, North Carolina.</p> <p>This position will assist with the administrative functions of the office by managing appointments/schedules and providing clerical support to Juvenile Court Counselor, Supervisors and the Chief Court Counselor.</p> <p>This position requires:</p> <ul> <li>Interactions with the public in both office and telephonic settings to direct them to the appropriate individuals/resources. </li><li>Data entry and reporting from NCJOIN and other electronic sources. </li><li>Maintaining inventory of supplies and equipment, ordering supplies, maintaining equipment and typing letters and reports, sorting and delivering office mail. </li><li>Providing assistance to staff; service recipients, and other organizational units and the public in resolving problems or inquiries. </li><li>A significant knowledge of the office or work unit's policies and procedures in order to communicate or process information or documents involving program functions and services, to assess office systems for information and prepare documents and reports. </li></ul> <p>This position requires the ability to:</p> <ul> <li>Ability to learn and independently apply departmental rules and regulations.    </li><li>Ability to learn office process and procedures and apply this knowledge in problem-solving and responding to questions and inquiries.  </li><li>Ability to use judgment in coordinating and monitoring office procedures and workflow.   </li></ul> <p>The successful applicant must possess a valid North Carolina driver's license.</p> <p>Must be able to obtain commission as a Notary Public.</p> <p>Work Schedule:</p> <p>This is a full-time position.  Work hours for this position are Monday-Friday, 8am-5pm.</p> <p>We offer great Benefits!</p> <p>This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click here NC OSHR: Total Compensation Calculator </p> <p>About the Division of Juvenile Justice:</p> <p>The Division of Juvenile Justice and Delinquency Prevention is committed to the reduction and prevention of juvenile delinquency by effectively intervening, educating and treating youth in order to strengthen families and increase public safety.  If you have a passion for making a difference in the lives of North Carolina's youth, we welcome you to be part of the team.  To learn more about Juvenile Justice, please go to this LINK.</p> <p>DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. </p> <p> </p> <p>The Knowledge, Skills and Abilities (KSAs) listed below, along with the Minimum Education and Experience (E&E) are REQUIRED to qualify for this position.  All work history and education (including accurate dates of employment/attendance) must be documented on the application. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant's potential to qualify for the position, as well as the highest possible salary. Salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. State Government Application Resources | NC Office of Human Resources</p> <p>[Resumes may be attached as a supplement to the application but are not a substitution for a complete application.] </p> <p> </p> <p>To qualify for this position, applicants must demonstrate ALL of the following KSAs: </p> <ul> <li>Experience using MS Office applications (Word, Excel, Access, Powerpoint).   </li><li>Experience recording, compiling, summarizing and/or performing basic analysis of narrative/numerical materials.   </li><li>Experience with public/office contacts and/or communications that may be sensitive in nature.   </li><li>Experience scheduling and coordinating a variety of appointments, meetings or conferences.   </li></ul> <p>Management Preferences: These skills are not required but managers may choose to interview/select applicants who demonstrate Management Preferences.</p> <ul> <li>At least two years of office assistance/secretarial experience and /or Associate degree or higher with an emphasis on office technology/business management. </li></ul> <p>Some state job postings say you can qualify by an "equivalent combination of education and experience."  If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.  See oshr.nc.gov/experience-guide for details. </p> <p>High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.</p> <p>The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.  Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.</p> <p>Public Service Loan Forgiveness Program </p> <p>For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.</p> <p>Transcripts</p> <ul> <li>Degrees and transcripts must be received from appropriately accredited college or university. </li><li>Applicants who earned college credit hours but did not complete a degree program, must attach an unofficial transcript to receive credit for education. </li><li>International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting.  Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: https://www.naces.org/members. </li></ul> <p>Military Experience </p> <ul> <li>Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge - Member 4 or Service 2 form) to the application. </li><li>Applicants seeking National Guard Preference: </li><li>A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS). </li><li>A former member of the North Carolina National Guard who served for at least 6 years and were discharged under honorable conditions, must attach either a DD256 or NGB 22. </li></ul> <p>The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." PREA Hiring and Promotion Prohibitions</p> <p>If applying for a Juvenile Justice & Delinquency Prevention position certified through the NC Dept. of Justice - Criminal Justice Standards Division, please click this link for specific certification requirements: Juvenile Justice Officer & Juvenile Court Counselor Certification.</p> <p>Per NC General Statute 143B-1209.54, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI's Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service ("RAP Back").  This is in addition to submitting fingerprints during the application process.</p> <p>Due to the volume of applications received, we are unable to provide information regarding the status of your application. Please log in to your Government Jobs account and click "Application Status."  If you are selected for an interview, you will be contacted by the hiring manager.  If you are no longer under consideration, you will receive an email notification.</p> <p>For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627.  If there are any questions about this posting other than your application status, please contact Ariana Garcia at ariana.garcia@ncdps.gov</p> <p>#JJ</p>