<p>Summary</p> <p>This position conducts authorizes, schedules, regulates and controls flights according to government and company regulations to expedite the flight operations schedule.</p> <p>Essential Functions</p> <ul> <li>Ensure the information in the scheduling software Talon is accurate and complete </li><li>Teaches one or more assigned classes that perform ground instructor duties authorized by the Federal Aviation Regulations in accordance with the approved Training Course Outline </li><li>Generate and evaluate reports as necessary to ensure that crews are legal and qualified for flight assignments </li><li>Carry out plans for irregular operations, such as major cancellations, SWAP events and/or delays as planned by the Crew Coordinator </li><li>Coordinate with Dispatch, and Maintenance to resolve operational and instructor/student-related issues </li><li>Guide and direct instructors and students in scheduling flight operations and utilization of aircraft </li><li>Schedule, plan, and control aircraft report all schedule changes, and student/instructor "no shows" daily </li><li>Coordinate with instructors to ensure students are scheduled for flights </li><li>Coordinate with Director of Maintenance on requirements and estimated time in commission (ETIC) </li><li>Prepare daily reports of delays, and cancellations, and list reasons </li><li>Complete reports as required </li><li>Maintain professional manner and enforce the Student Code of Conduct rules while a positive, customer-friendly attitude </li><li>Work a flexible schedule when required due to business necessity </li><li>Ensure compliance with all Spartan policies and procedures related to flight and dispatch operations </li></ul> <p>Knowledge / Skills</p> <ul> <li>Scheduling and or dispatch knowledge </li><li>Demonstrates good judgment and confidentiality </li><li>Exceptional verbal and written communication skills with a strong emphasis on customer service </li><li>Excellent time management, follow-through and organizational skills </li><li>Strong communication and ability to build relationships with all levels of management and pilots </li><li>Strategic and forward-thinker </li><li>Ability to handle multiple priorities with a high degree of accuracy </li><li>Intermediate to advanced computer skills in Word, Excel and Outlook </li><li>Strong knowledge of scheduling and flight software (Talon or FlightPro) </li><li>Ability to handle highly confidential information </li></ul>