<p>Title: May Wildlife Rehab Center Office Manager</p> <p>Department: NHS - Wildlife Biology</p> <p>Category: Part-time</p> <p>Summary/Objective</p> <p>Reporting to the Director of the May Wildlife Rehabilitation Center, Nina Fischesser, the May Wildlife Rehab Center Office Manager will serve as a professional contact for the wildlife center. Nina began this program in 1997, then under the name of Blue Ridge Wildlife Institute, out of her home. Her relationship with Lee-McRae began by accepting enrolled students for internships. This continued to grow over the years and some operations moved to the LMC campus proper. In 2012, a purpose-built, on-site wildlife rehabilitation center was built after a generous donation from Dan and Diane May. Crucial additions and a classroom were added later in 2019. Today, the MWRC is a key part of the Wildlife Biology and Pre-Veterinary Medicine programs under the May School of Natural and Health Sciences at Lees-McRae College. Annually, more than 1500 native NC wild animals move through the clinic and provide hands-on clinic-based learning experiences for ~200 LMC students. The MWRC, and the opportunities it provides for students, is wholly unique to Lees-McRae and is a major driver to admissions. Obviously, with many moving parts and pieces, good organization, on all levels, is a must to keep the center running smoothly. This part-time Office Manager position will be a critical piece for this organization.</p> <p>Essential Functions</p> <p>Reception</p> <ul> <li>Serve as a professional first welcome/contact for visitors entering the front door (prospective students, guests, finders with a patient). </li><li>Receive patients, transfer patients to staff/students for admission, and initiate finder paperwork. </li><li>Field incoming phone calls and provide instruction for capture, interim care, transport, and/or when to leave animal alone information (training provided on site). </li><li>Organize and maintain finder and donor paperwork, rehabilitation permits; assist with end-of-year reports. </li><li>Schedule pick-ups and drop-offs of incoming patients (coordinating with transport). </li><li>Receive, organize, and forward monetary donations to appropriate personnel. </li><li>Maintain updated list of rehabilitators, organized by county and species. </li><li>Maintenance of active relationships with surrounding wildlife rehabilitators to promote communication and teamwork and assist with transport. </li><li>Maintenance of external volunteer list, scheduling and communications. </li></ul> <p>Inventory</p> <ul> <li>Act as primary monitor/maintainer of inventory, including office supplies, animal food, husbandry and medical supplies to maximize efficiency and maintain cost-effective procedures. </li><li>Place orders within bounds of set budget, maintain receipts and code expenses monthly purchased on clinic p-card. </li><li>Categorize incoming donations of goods-in-kind, such as medical supplies; maintain financial donation receipts and acknowledgements. </li></ul> <p>Marketing</p> <ul> <li>Maintenance of consistent professional presence on multiple social media platforms. </li><li>Maintain regular communication with LMC marketing team to push MWRC needs to the forefront and help schedule and supply materials for their use in promoting MWRC. </li><li>Maintain regular communications with LMC Advancement team and Financial Services to assist with on-site and digital collection of monetary donations to MWRC. </li></ul> <p>Student guidance</p> <ul> <li>Build and maintain student schedules (rehab students, student mentors, work-study, student part-time/seasonal employees). </li><li>Oversee work-study student(s). </li><li>Help maintain clinic cleanliness, QUIET, and stock and organization of each room. </li><li>Assist with coordination of releases and locations (coordinating with director/DVM); maintain an updated "potential release site" list. </li><li>Help ensure classroom is clean and organized; ensure that students appropriately clean up (facility and ambassadors) after presentations. </li></ul> <p>Maintenance</p> <ul> <li>Assist with scheduling service/ regular maintenance /warranty information of equipment including anesthesia machine, autoclave, washers & dryers, dishwasher, power washer, etc. </li><li>Help maintain organization of storage areas, including two sheds, off-site storage facility, and attic </li><li>Communicate with and schedule needed center maintenance and groundwork with facilities and grounds crews respectively. </li></ul> <p>Competencies</p> <ul> <li>Ethical Conduct. </li><li>Stress Management/Composure. </li><li>Teamwork Orientation. </li><li>Detail-Oriented/Thoroughness. </li><li>Accounting/Book-keeping Experience Preferred. </li></ul> <p>Supervisory Responsibility</p> <p>This position has no supervisory responsibilities.</p> <p>Work Environment</p> <p>MWRC is a lively and busy center. You will be working directly with members of the public, tight-knit staff, and students. Most duties will be performed in a climate-controlled office and hospital environment.</p> <p>Position Type/Expected Hours of Work</p> <p>This is a part-time position. Days and hours of work are Monday through Friday. Some evenings, holidays, and/or weekends might be needed.</p> <p>Travel</p> <p>No travel is expected for this position.</p> <p>Required Qualifications</p> <p>Required Education/Experience/Competencies</p> <ul> <li>Bachelor's degree or equivalent in related field. </li><li>Excellent communication skills. </li><li>Extensive experience and familiarity with Microsoft Suite, especially Teams, Word, and Excel. </li><li>Previous reception/administrative assistant/office managerial experience. </li><li>Accounting or book-keeping experience. </li></ul> <p>Preferred Qualifications</p> <p>Preferred Education and Experience</p> <ul> <li>Experience with wildlife or conservation. </li><li>Experience in related medical or veterinary field. </li><li>Experience with medical record keeping software (RaptorMed or similar). </li></ul> <p>Additional Eligibility Qualifications</p> <p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p> <p>Physical Demands</p> <p>Physical Demands</p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p> <p>The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.</p>