<p>RESPONSIBILITIES</p> <ul> <li>Complete independent review and interpretation of loan details presented in loan application and documentation provided by lender </li><li>Accurately enter data into the documentation software based on transaction type and collateral specification </li><li>Quality control loan documents created to ensure accuracy and compliance with all regulations </li><li>Research and resolve issues with loan documents promptly and professionally </li><li>Maintain SLA departmental goals and individual daily production goals </li><li>Disburse loan funds based on transaction details </li><li>Stay up-to-date with bank and regulatory changes affecting consumer loans </li><li>Provide support and backup coverage to department; cross-training required </li><li>Provide suggestions to management for improved work flow and service to customers </li><li>Assist with department projects as requested by manager </li><li>Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks </li><li>Deliver a consistent, high level of service within our Serving More standards </li><li>Other duties as assigned </li></ul> <p>COMPETENCIES</p> <ul> <li>Interpersonal/Customer Service Skills </li><li>Written and Verbal Communication </li><li>Ability to understand and follow directions </li><li>Adaptable to change </li><li>Basic Computer Skills </li><li>Organizational Skills/Detail Oriented </li><li>Analytical Thinking </li><li>Able to Multi-Task or Juggle Priorities </li><li>Ability to work as part of a team </li><li>Ability to prioritize effectively to meet deadlines </li></ul> <p>SCHEDULE / WORK ARRANGEMENT</p> <p>This is a full-time, hourly position. Typical hours are Monday-Friday, 8:00 a.m.-5:00 p.m., with one rotating late day per week (9:00 a.m.-6:00 p.m.). One Saturday on-call shift is required approximately every six weeks. Employees must work a minimum of 37.5 hours per week to maintain full-time status. This role is eligible for a flexible work arrangement and will typically report to the Newark (Alford Building) office one day per week.</p>