<p>Office Operations Assistant</p> <p>Henry Ford Eastwood Behavioral Health - St. Clair Shores</p> <p>Schedule: Part Time Afternoons: Monday - Thursday 1PM to 6PM</p> <p>Location: St. Clair Shores, MI</p> <p>Overview:</p> <p>Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.</p> <p>Responsibilities:</p> <ul> <li> <p>Greets patients and visitors, checks patients in and out, and obtains necessary documentation.</p> </li><li> <p>Verifies and enters demographic information.</p> </li><li> <p>Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.</p> </li><li> <p>Enters, reviews and submits charges for patient procedures and services daily.</p> </li><li> <p>Collects co-payments and reconciles all daily reports and deposits for accuracy.</p> </li><li> <p>Provides general office and clerical support to assigned area.</p> </li><li> <p>High school diploma or equivalency</p> </li><li> <p>1 year of applicable cumulative job specific experience required.</p> </li><li> <p>Excellent communication and customer service skills.</p> </li></ul> <p>Proficiency with medical office administrative tasks such as:</p> <ul> <li> <p>Patient scheduling</p> </li><li> <p>Insurance verification,</p> </li><li> <p>Registration, check-in/check-out procedures</p> </li><li> <p>Maintaining electronic medical records</p> </li><li> <p>Ability to multitask in a fast-paced environment.</p> </li><li> <p>Experience with electronic health records (EHR) systems is a plus.</p> </li><li> <p>Proficiency in Microsoft Office Suite, including Excel experience is preferred with excellent customer service skills.</p> </li></ul> <p>Additional Information</p> <ul> <li>Organization: Henry Ford Health Eastwood Behavioral Health </li><li>Department: Eastwood Clinton Township </li><li>Shift: Day Job </li><li>Union Code: Not Applicable </li></ul>