<p>Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.</p> <p>Position Title:</p> <p>Technical Solutions Analyst</p> <p>Job Category:</p> <p>Academic Staff</p> <p>Employment Type:</p> <p>Regular</p> <p>Job Profile:</p> <p>Business Systems Analyst III</p> <p>Job Duties:</p> <p>The Business Systems Analyst (BA) is a key member of the Enterprise Architecture team supporting Enterprise Services and the IT as a Service (ITaaS) program at the Universities of Wisconsin. This role focuses on leveraging cloud, hybrid and on-prem technologies and enterprise-scale IT services to improve quality, scalability, and efficiency across UW Universities. BA partners with stakeholders to gather requirements, translate them into solutions, and support implementation of initiatives that optimize service adoption, integration, and cost efficiency.</p> <p>The BA contributes to overall cloud, hybrid and on-prem solutions architecture planning, risk identification, cost/financial analysis, and overall IT strategy, acting as a project manager or agile scrum master when needed, to ensure initiatives are delivered successfully. They work closely with UW IT teams, university stakeholders including university IT teams, and CIO leadership to align cloud initiatives with enterprise architecture, security, and digital transformation strategies.</p> <p>Key Job Responsibilities:</p> <ul> <li> <p>Collaborate with stakeholders to identify cloud adoption opportunities, migrations, and optimization needs. Perform functionality, integration, and data analysis across multi-cloud or hybrid environments. Work with cloud vendors (AWS, Azure, GCP) to evaluate services and make recommendations.</p> </li><li> <p>Represent the customer and their requirements/needs within the overall IT service delivery framework. Ensure the customer needs are met while architecting an optimized solution both internally and with vendors. Act as the liaison between various solution providers to architect for a complete, cost efficient, and supportable solution.</p> </li><li> <p>Prepare documentation to support governance, data catalog, data security, and testing efforts. Transition primary support of solutions to other teams while retaining Tier 3 architectural support responsibility for production solutions.</p> </li><li> <p>Ensure there are open lines of communications and effective working relationships internally within OLITS; between the IT organizations of the UW-institutions; and between OLITS and outside organizations.</p> </li><li> <p>Perform application configuration and advanced support for strategic enterprise applications for cloud, on-prem and hybrid architectures. Ensure projects align with cloud architecture principles, security frameworks, and enterprise IT strategy. Support configuration and advanced use of cloud-native applications and platforms.</p> </li><li> <p>Contribute to prioritization and planning for cloud initiatives, migrations, and integrations. Foster effective relationships internally and across UW institutions to support cloud adoption and integration.</p> </li><li> <p>Conduct requirements gathering, analysis, and architecture planning for a variety of enterprise and university specific projects including working with complex functional, integration and data analysis across multiple ERP systems. Work with vendors to meet the requirements and make final recommendations on technology selections.</p> </li><li> <p>Advise on business process re-engineering using cloud-native solutions, automation, and advanced workflows. Recommend cloud applications, serverless architectures, and SaaS solutions to solve enterprise challenges.</p> </li></ul> <p>Department:</p> <p>The Office of Learning & Information Technology Services (OLITS) is dedicated to supporting the use of technology to enhance the teaching and learning mission of the UW System universities. OLITS staff have responsibility for systemwide collaboration and enhancement of six major areas of Information Technology:</p> <ul> <li>overall systemwide IT planning; </li><li>technology for teaching and learning; </li><li>development of major administrative systems; </li><li>wide area networking issues; </li><li>library automation and collections enhancement; </li><li>and research and development in emerging technologies. </li></ul> <p>In addition, OLITS develops and supports information technology systems and services that allow UW System Administration staff to effectively and efficiently perform their responsibilities.</p> <p>Compensation:</p> <p>The Business Systems Analyst (official title: Business Systems Analyst III) is a full-time, salaried (exempt), academic staff position.</p> <p>Well-qualified candidates can expect a starting annual salary within a range of $87,500 - $107,500 commensurate with the candidate's education, related experience, and qualifications.</p> <p>Required Qualifications:</p> <p>To be considered for this position, a candidate must have:</p> <ul> <li> <p>Bachelor's degree in Computer Science, Information Systems or related field OR equivalent work experience</p> </li><li> <p>3 years of IT experience in at least one area of IT</p> </li></ul> <p>Preferred Qualifications:</p> <p>Well qualified applicants will also have a substantial amount of experience in a combination of the following:</p> <ul> <li> <p>5 years of IT experience in at least on area of IT managing complex projects</p> </li><li> <p>3 years of experience with cloud technologies</p> </li><li> <p>Domain knowledge of higher education</p> </li></ul> <p>Work Location:</p> <p>Telecommuting or hybrid work options may be available. The business office location is located in Madison WI. Preference will be given to candidates that reside within the state of Wisconsin. Telecommuting agreements are subject to change at any time.</p> <p>Application Information:</p> <p>To ensure full consideration, please submit application materials as soon as possible. Applicant screening will begin immediately and be ongoing through 11:59 pm, Sunday, November 2, 2025. However, applications may be accepted until the position has been filled.</p> <p>Contact Information:</p> <p>Questions may be addressed to: Sarah Haen, HR Manager, at sarah.haen@uwss.wisconsin.edu</p> <p>COMMITMENT TO INCLUSIVE EXCELLENCE</p> <p>Inclusive Excellence is a source of strength, creativity, and innovation for Universities of Wisconsin. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the Universities of Wisconsin community. We commit ourselves to the pursuit of excellence in teaching and learning, research, scholarship, creative activity, community service, and diversity as inextricably linked goals.</p> <p>Universities of Wisconsin fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who serve the State of Wisconsin and the public good.</p> <p>Special Notes</p> <p>If you need to request an accommodation because of a disability, you can find information about how to make a request by contacting uwshr@wisconsin.edu.</p> <p>The Universities of Wisconsin is required to conduct a criminal background and sexual harassment check for the selected finalist prior to employment.</p> <p>Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on, before, or after the effective date of appointment.</p> <p>The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).</p> <p>Benefits Information</p> <p>Universities of Wisconsin employees receive an excellent benefits package. To learn more about the benefits package, review the Faculty, Academic Staff & Limited Appointees or University Staff Please see this link for total compensation information: Universities of Wisconsin Health & Retirement Contributions Estimator to provide you with total compensation information.</p> <p>Application Instructions</p> <p>To ensure full consideration, please submit application materials as soon as possible. Applicants must submit a cover letter, resume, and contact information for three professional references. Applicant screening will begin immediately and be ongoing through the closing date. However, applications may be accepted until the position has been filled.</p> <p>Clery Act information</p> <p>The Universities of Wisconsin provides statistics on campus crime in its Annual Security Report. For more information on university campus statistics see https://www.wisconsin.edu/compliance/clery/.</p> <p>UW is an Equal Opportunity Employer</p> <p>Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.</p>