<p>Summary</p> <p>The Flight Crew Scheduler Supervisor is responsible for overseeing and assisting with the day-to-day operational functions of crew scheduling and dispatch, ensuring that all flights are properly crewed and that all regulations are satisfied before departure.</p> <p>Essential Functions</p> <ul> <li>Maintains the integrity of the Spartan flight schedule and assures the flight times are accurate </li><li>Act as the single point of contact for operations and communications of scheduling and dispatch </li><li>Supervise the scheduling and dispatch departments to ensure compliance with company policies and procedures </li><li>Monitor and follow up on dispatch cancelations </li><li>Supervise the work performance of crew schedulers and dispatchers and conduct performance related meetings and apply disciplinary action as required </li><li>Track on-time dispatch of flight instructors and students </li><li>Manage lesson cancelations per Spartan policies </li><li>Guide and direct students in scheduling flight operations and utilization of aircraft </li><li>Responsible for arrival/end-of-day inspection for security </li><li>Coordinate with instructors to ensure students for flight </li><li>Complete reports as required </li><li>Carry out plans for irregular operations, such as major cancellations, SWAP events and/or delays as planned by the Crew Coordinator </li><li>Coordinate with Dispatch, and Maintenance to resolve operational and instructor/student-related issues </li><li>Maintain professional manner and enforce the Student Code of Conduct rules while a positive, customer-friendly attitude </li><li>Ensure compliance with all Spartan policies and procedures related to flight and dispatch operations </li></ul> <p>Knowledge / Skills</p> <ul> <li>Scheduling and or dispatch knowledge </li><li>Demonstrates good judgment and confidentiality </li><li>Strong customer service skills </li><li>Excellent time management, follow-through and organizational skills </li><li>Strong communication and ability to build relationships with all levels of management and pilots </li><li>Strategic and forward-thinker </li><li>Ability to handle multiple priorities with a high degree of accuracy </li><li>Intermediate to advanced computer skills in Word, Excel and Outlook </li><li>Strong knowledge of scheduling and flight software (Talon) </li></ul>