<p>JOB SUMMARY: The EHR Trainer - Clinical Applications is responsible for designing, coordinating, and delivering comprehensive training programs for the clinical applications. This position ensures that clinical users are proficient in using the organization's Electronic Health Record (EHR) system to support safe, efficient, and compliant patient care. Working within the Information Services team, the EHR Trainer collaborates with stakeholders to align training initiatives with clinical workflows, system enhancements, and organizational goals.</p> <p>JOB SPECIFIC CORE COMPETENCIES:</p> <ul> <li>Excellent Communication Skills - keeps calendar up to date/sends clear emails on progress of work orders. </li><li>Teamwork - the ability to work with others toward a shared goal, participating actively, sharing responsibility and rewards, and contributing to the capability of the team </li><li>Problem Solving- by analyzing situations and applies critical thinking in order to resolve problems and decide on courses of action and implement the solutions developed in order to overcome problems and constraints. </li></ul> <p>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:</p> <ul> <li>Develop, implement, and deliver EHR training programs for new clinical hires, transfers, and existing staff. </li><li>Create and maintain up-to-date training materials, quick reference guides, and e-learning content tailored to clinical roles. </li><li>Facilitate classroom, virtual, and one-on-one training sessions that emphasize workflow efficiency and clinical documentation accuracy. </li><li>Partner with IT analysts and clinical informaticists to evaluate system changes, participate in testing, and update education materials accordingly. </li><li>Provide at-the-elbow support during go-lives, system upgrades, and workflow optimizations. </li><li>Assess user competency, identify areas for improvement, and offer individualized coaching. </li><li>Collaborate with department leaders to ensure compliance with organizational and regulatory training requirements. </li><li>Maintain accurate records of training attendance and competency assessments. </li><li>Perform rounds at various locations to offer Optimization sessions </li></ul> <p>EXPECTED BEHAVIORS:</p> <ul> <li>Evidence of good grooming and professional conduct. </li><li>Excellent communications skills. </li><li>Demonstrate ability to perform calculations quickly and accurately. </li><li>Possess a sense of responsibility, initiative, honesty and confidentiality. </li><li>Desire and ability to cooperate with others. </li><li>Able to work under stress and to meet deadlines. </li></ul> <p>EDUCATION/EXPERIENCE REQUIREMENTS</p> <ul> <li>Associates or Bachelor's degree in Nursing </li><li>Health Information, or other related healthcare field preferred. </li><li>Experience working with the Meditech EHR system required. </li><li>Current or previous clinical experience in a hospital or ambulatory care setting preferred. </li><li>Exceptional communication, presentation, and customer service skills. </li><li>Ability to translate clinical workflows into effective system training. </li></ul> <p>CERTIFICATION/LICENSE: N/A</p> <p>ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS: Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital.</p> <p>PHYSICAL/MENTAL DEMANDS:</p> <ul> <li>More than 3/4 of the work comprises sitting at a computer and performing computer </li></ul> <p>based tasks.</p> <ul> <li>1/4 of the work day on the telephone in communication with physicians, and customers </li><li>Vision requirements include but are not limited to close vision, distant vision, peripheral </li></ul> <p>vision, and ability to adjust focus.</p> <p>EQUIPMENT USED: Computer, Telephone, Printer, Fax Machine, Copy Machine</p> <p>ENVIRONMENTAL CONDITIONS:</p> <ul> <li>Sedentary Office Environment </li></ul>