<p>Working for Pacific Service Credit Union</p> <p>We put people first. That includes our members, our employees and the communities we serve. We hire energetic and enthusiastic people who want to work as part of our team.</p> <p>What's in it for you?</p> <p>Health insurance coverage: We provide our employees with 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.</p> <p>401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service. Employees are vested at 100% for all employer contributions beginning the first day of employment.</p> <p>Bonus program: All employees are rewarded for attaining our annual organizational goals.</p> <p>Tuition Reimbursement program for employees eligible after six months of service.</p> <p>Recognition program where employees can be nominated by management, their peers or by members.</p> <p>Employee referral bonus.</p> <p>Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service.</p> <p>Employees are eligible to receive a consumer loan rate discount.</p> <p>Vacation and sick time: Full-time employees receive more than two weeks' vacation per year, 11 paid holidays and 10 days of sick leave.</p> <p>Our Hiring Process</p> <p>We believe it's important for you to know where you stand in our hiring process. Below is an outline of the steps we take to make the best hires possible.</p> <p>Apply: Submit your resume for one of our job openings.</p> <p>Our Talent Team and our partner - Total Quality Consulting (TQC Team) will review your submitted information and will call or email successful applicants for an interview as soon as possible.</p> <p>In-Person Interview: After a screening call with TQC, we'll invite a final number of candidates to our office for an in-person interview or set up a live Zoom meeting with the hiring manager(s).</p> <p>If we believe that you have what it takes, we'll make an offer and provide next steps in the hiring process!</p> <p>Pre-employment requirements include an employment application, standardized testing, including aptitude or skill-set test, a drug screen, a credit screen and a criminal background check.</p> <p>ABOUT THIS ROLE:</p> <p>At Pacific Service Credit Union, we uphold trustworthy practices, deliver innovative solutions, and provide exceptional support to our internal teams. Every employee contributes to operational excellence, efficiency, and compliance, driving our success and member financial well-being. As an Information Security Analyst, you will be responsible for helping ensure the security of the organization's computer systems and information assets by monitoring, investigating, and mitigating security threats. You will work closely with the IT team and provide information security support across various business units to ensure information security practices are implemented. You will support the Information Security Manager in all aspects of Information Security functions, including the configuration and maintenance of information security standards, technologies, processes and procedures, as appropriate.</p> <p>ESSENTIAL JOB FUNCTIONS:</p> <ul> <li>Conduct regular vulnerability assessments and help triage identified vulnerabilities and escalate tickets to IT teams for remediation. </li><li>Monitor service tickets, security alerts, reported incidents, and SIEM escalations. Provide support for incident resolution. </li><li>Monitor and investigate reported phishing emails. </li><li>Support evidence collection and documentation of mitigation and remediation efforts which may be required as a result of audits or regulatory examinations. </li><li>Support information security initiatives to improve system security hardening, establish secure baselines, and ensure compliance with regulatory requirements. </li><li>Assist and support in the implementation of Information Security related projects. </li><li>Provide after-hours coverage, when necessary, for security events and incident security tasks. </li><li>Drive innovation and continuous improvement. Foster a culture of evolution by adapting to changes, optimizing processes, and contributing to the growth and success of the organization. </li><li>Demonstrate accountability in your work by taking ownership of responsibilities, setting clear goals, meeting deadlines, and delivering high-quality results. Act with integrity, follow through on commitments, and uphold professional standards. </li><li>Support and uphold company culture by aligning your work with the credit union's mission and values, contributing to a positive, high-performing environment. Serve as a role model for professionalism, collaboration, and the pursuit of excellence. </li><li>Maintain regular and reliable attendance, including punctuality, are essential to achieving organizational excellence. </li></ul> <p>SUPPORTING FUNCTIONS:</p> <ul> <li>Performs other duties as assigned. </li></ul> <p>COMPETENCIES:</p> <p>The following competencies are essential for success in this role:</p> <ul> <li>Collaboration: Establishes and maintains effective relationships, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, works cooperatively in group situations, works actively to resolve conflicts </li><li>Effective Communication: Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener; keeps others adequately informed </li><li>Execution: Turns strategy into action, aggressively pursues challenging goals and objectives; willing to put in requisite time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work; implements plans efficiently and produces desired results within a specified timeframe </li><li>Job Knowledge: Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, requires minimal supervision, displays understanding of how job relates to others, uses resources effectively </li><li>Member/Customer Focus: Displays courtesy and sensitivity, manages difficult member/internal customer situations, meets commitments, responds promptly to member/internal customer needs, solicits feedback to improve service </li><li>Problem solving: Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, resolves problems in early stages, works well in group solving situations </li><li>Quality of work: Demonstrates accuracy and thoroughness; critically reviews work processes to ensure quality; identifies and resolves problems that could impact quality; makes sure deliverables and services meet all requirements, expectations and deadlines; does not make the same mistakes twice </li></ul> <p>These competencies are essential to upholding our values and delivering exceptional service to our internal and external members.</p> <p>REQUIRED MINIMUM QUALIFICATIONS:</p> <p>Education:</p> <ul> <li>Associate degree in Information Systems/Technology, Computer Science or related discipline; or equivalent experience required. </li></ul> <p>Experience:</p> <ul> <li>1-3 years' experience in information security, preferably in a financial setting </li></ul> <p>PREFERRED QUALIFICATIONS:</p> <ul> <li>Security+, Network+, GSEC or other related certifications are desired. </li></ul> <p>OTHER INFORMATION:</p> <p>Hours Required: A work schedule of Monday through Friday, generally 8 a.m. to 5 p.m., with alternate work schedules, as required. This is a non-exempt position. Hours may fluctuate to accommodate response to incident and security events. This position is eligible for the credit union's telecommute policy.</p> <p>Travel Requirements: Minimal travel required.</p>