<p>City/State</p> <p>Richmond, VA</p> <p>Work Shift</p> <p>First (Days)</p> <p>Overview:</p> <p>Sentara Medical Group is hiring a Patient Care Specialist!</p> <p>Floating to other offices within Cardiology is a requirement and Travel mileage is reimbursable to Williamsburg and Virginia Beach.</p> <p>As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.</p> <p>Education</p> <ul> <li> <p>HS Diploma</p> </li><li> <p>Associate Level degree or higher in lieu of the required experience will be considered.</p> </li></ul> <p>Experience</p> <ul> <li> <p>3 years' Customer Service experience required.</p> </li><li> <p>1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.</p> </li><li> <p>Electronic Medical Record preferred.</p> </li></ul> <p>Keywords: Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office</p> <p>Benefits: Caring For Your Family and Your Career</p> <ul> <li>Medical, Dental, Vision plans </li><li>Adoption, Fertility and Surrogacy Reimbursement up to $10,000 </li><li>Paid Time Off and Sick Leave </li><li>Paid Parental & Family Caregiver Leave </li><li>Emergency Backup Care </li><li>Long-Term, Short-Term Disability, and Critical Illness plans </li><li>Life Insurance </li><li>401k/403B with Employer Match </li><li>Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education </li><li>Student Debt Pay Down - $10,000 </li><li>Reimbursement for certifications and free access to complete CEUs and professional development </li><li>Pet Insurance </li><li>Legal Resources Plan </li><li>Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. </li></ul> <p>Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.</p> <p>In support of our mission "to improve health every day," this is a tobacco-free environment.</p> <p>For positions that are available as remote work, Sentara Health employs associates in the following states:</p> <p>Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.</p>