<p>Job Responsibilities</p> <p>About SLED</p> <p>The South Carolina Law Enforcement Division (SLED) is a premier statewide law enforcement agency dedicated to serving and protecting the citizens of South Carolina. With a proud history rooted in integrity, professionalism, and public service, SLED is committed to providing high-quality investigative, intelligence, and forensic services to support law enforcement agencies across the state.</p> <p>At SLED, we value dedication, ethical conduct, accountability, and a strong commitment to justice. Our agency plays a vital role in maintaining public safety and supporting criminal justice efforts at the local, state, and federal levels. From advanced forensic science to homeland security, criminal investigations, and criminal justice information systems, SLED's diverse responsibilities make it one of the most dynamic law enforcement agencies in the state.</p> <p>We foster a professional work environment where teamwork, respect, and continuous improvement are fundamental. Our employees are held to the highest standards and are given opportunities to grow within a mission-driven organization that makes a meaningful difference in South Carolina communities.</p> <p>Learn more about why you should join our team at www.sled.sc.gov.</p> <p>General Responsibility</p> <p>Provide direction to SLED in the use of information technology. Recommend, develop, configure, install, monitor and support the agency's server hardware and software. Manage server resources to ensure the availability of client/server applications, configuring new implementations, and developing processes and procedures for ongoing management of the server and cloud environments. Assist in overseeing the physical security, integrity, and safety of the data center/server environment. Diagnose, resolve, and document hardware and software problems in a timely and accurate fashion. Provide training/mentoring to the staff where required.</p> <p>Specific Duties</p> <ul> <li>Manage backup and disaster recovery systems. </li><li>Provide day to day management of server hardware, software and security solutions. Performs any hardware and software upgrades to SLED servers and install new and enhanced products. Maintain and monitors server environment (including but not limited to Active Directory, Exchange and email security, anti-virus, patching and upgrades, SQL/databases, Group Policy, DNS, VMs, storage, DHCP, M365, MDM etc.), Horizon VDI environment; conduct research on server hardware, software, and protocols in support of procurement and development efforts, and provides recommendations to the IT management team. </li><li>Conduct problem analysis of server software and hardware issues, implement resolutions for server related software problems, network server installation and configuration; administer security and backup procedures for LAN and Wan SLED servers. Participate in software and hardware evaluation. Mentor and train the team with instructions in analysis and resolution of all tasks. </li><li>Assist with high level projects, issues, efficiency of procedures and updating/patching/hardening of the server and desktop base images. Conduct research on desktop hardware, software, and protocols in support of procurement and development efforts, and provides recommendations to the IT staff. </li><li>Coordinate with vendors and other IT staff to recommend, develop quotes, evaluate and install server technologies including storage, backup, hardware and software platforms; perform analysis, design and installation of clustered server resources such as SQL, Exchange, and other related programs. </li><li>Other duties as required or assigned by the Manager. </li></ul> <p>Minimum and Additional Requirements</p> <ul> <li> <p>A bachelor's degree in computer science or related field and experience in computer system development and modification.</p> </li><li> <p>Relevant experience is required and may be substituted for a bachelor's degree on a year-for-year basis.</p> </li><li> <p>Moderate to complex problem solving and troubleshooting skills. Experience with moderate to complex hardware/software including Windows server and Windows 10 and 11 OS, M365, AD, DNS, DHCP, GPO, SQL and other databases, and disaster recovery / backup solutions required.</p> </li><li> <p>Experience with developing processes and procedures and assist in overseeing the physical and logical security and integrity of the server environment.</p> </li><li> <p>Effective verbal and written communication skills.</p> </li><li> <p>May be required to travel and this may include overnight travel.</p> </li><li> <p>Must be able to lift 15-100 pounds.</p> </li><li> <p>Must pass a national fingerprint background check and pass a polygraph test.</p> </li><li> <p>This position supports 24/7 infrastructure and candidate will be on a rotating on call schedule.</p> </li></ul> <p>Preferred Qualifications</p> <ul> <li>VMWare, SCCM and third party patching software experience is preferred. </li></ul> <p>Additional Comments</p> <p>South Carolina Law Enforcement Division (SLED) is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.</p> <p>SLED offers an exceptional benefits package for FTE positions that includes:</p> <ul> <li>Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children </li><li>15 days annual (vacation) leave per year </li><li>15 days sick leave per year </li><li>13 paid holidays </li><li>State Retirement Plan and Deferred Compensation Programs </li></ul> <p>Supplemental questions are considered part of the official application. Any misrepresentation of yourself may be grounds for disqualification.</p> <p>Conditional selection based on candidate education, training, experience, oral interviews and clearance of background investigation.</p>