<p>The Position</p> <p>Animal Caretaker</p> <p>(Full Time/Part Time)</p> <p>Annual Salary Range: $44,000-$59,000</p> <p>Placement within this range is dependent on qualifications, experience, and ultimately established by the ARC Board of Directors. Benefits apply to full-time employees only.</p> <p>The Animal Resource Center of the Inland Empire is looking for its first Animal Caretaker! Are you passionate about servingthe community and supporting a team that is committed to making a positive impact? The Animal Resource Center of the Inland Empire is seeking a skilled, compassionate, and experienced individual to join the organization to be a part of a collaborative environment where your skills can make a difference. The Animal Caretaker will perform a range of routine animal services duties, including impounding animals, providing customer service to patrons keeping shelter and kennel areas clean, providing enrichment for shelter animals as well as observing and reporting animal issues. Incumbents may also restrain animals for veterinary examinations or simple medical procedures.</p> <p>Under the general supervision, the Animal Caretaker performs a variety of duties involving the feeding, care, and treatment of all animals at the Agency's animal shelter. Incumbents in this class will receive, process, and care for impounded animals, maintain facilities at the animal shelter, answer questions from the public about the animal care program, and perform other related duties as assigned.</p> <p>The ARC Executive Director of Animal Services will serve as the ultimate hiring authority.</p> <p>The ARC is not employed by the City of Ontario nor any other Agency members. The successful candidate will be an at-will employee of the Animal Resource Center of the Inland Empire and ultimately they will be appointed by and serve under the ARC Executive Director of Animal Services .</p> <p>Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the Agency, will be invited to participate further in the selection process. All applicants must provide an attached Resume and Cover Letter. Those candidates whom fail to attach these items will not move forward in the selection process.</p> <p>Learn more about this amazing opportunity by clicking on the link below to review the job brochure!</p> <p>View the Animal Caretaker</p> <p>Examples of Essential Functions</p> <ul> <li>Respond to public inquiries regarding the disposition of animals, animal shelter procedures, lost and found animals, and adoption procedures. </li><li>Cleans and maintains assigned areas in a neat and organized manner by disinfecting kennels, cages, shelter grounds, and equipment. </li><li>Observe sick, quarantined, and potentially injured animals, and report problems. </li><li>Bathes, grooms, and prepares animals available for placement. </li><li>Maintains animal inventory records and records of controlled substances by utilizing database software. </li><li>Provide and replenish food and water for domestic, exotic, and wild animals. </li><li>Serve as cashier, which includes handling customer transactions (including redemptions and sales of licenses), and the release and adoption of animals. </li><li>Transport animals to and from veterinary offices and other medical facilities. </li><li>Complete ongoing and preventive maintenance of shelter facilities and equipment. </li><li>Order and pick up supplies needed at the shelter. </li><li>Performs other duties as assigned. </li></ul> <p>Knowledge of:</p> <ul> <li>State and local laws, ordinances, regulations associated with animal care and control. </li><li>Customer service objectives and strategies. </li><li>Modern office practices and procedures including filing, recordkeeping, and operating standard office equipment. </li><li>Animal control equipment and materials and voice communication devices. </li></ul> <p>Ability to:</p> <ul> <li>Empathize with customers and volunteers. </li><li>Follow oral and written directions quickly and accurately. </li><li>Communicate effectively with individuals representing diverse cultures and backgrounds, and function calmly in situations that require a high degree of sensitivity, tact and diplomacy. </li><li>Assess the customer's immediate needs and ensure customer's receipt of prompt, efficient and responsive services through personal service or making appropriate referral. </li><li>Read, understand, and interpret ordinances, rules, regulations, and procedures. </li><li>Exercise tact and good judgment. </li><li>Develop and maintain working relationships with the public and other governmental agencies </li><li>Operate modern office equipment including computer equipment and software programs. </li><li>Collecting, compiling, and analyzing information and data. </li><li>Compose correspondence and reports independently or from brief instructions: maintaining records and databases. </li><li>Deal with frequent interruptions and perform multiple tasks. </li><li>Learn and understand the organization and operation of the agency and of outside agencies as necessary to assume assigned responsibilities. </li></ul> <p>Qualification Guidelines</p> <p>Any combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. A typical combination includes:</p> <p>Education</p> <p>Equivalent to completion of the twelfth (12th) grade.</p> <p>Experience</p> <p>One (1) year of customer service experience.</p> <p>Certificates</p> <p>Must successfully complete training in compliance with California Business and Professions Code §4827(d) in order to obtain a certificate to perform humane euthanasia in the state of California, within six (6) months of employment.</p> <p>Licenses</p> <p>Individuals must be physically capable of operating a motor vehicle safely and possess a valid Class C California Driver's License OR be able to demonstrate the ability to travel on scheduled or unscheduled visits to various locations which may or may not be reachable by public transportation. This requirement applies at time of appointment and throughout employment in this classification.</p> <p>Desirable</p> <p>Six (6) months of recent experience working with domestic animals in a veterinary hospital, clinical setting, or animal services facility.</p> <p>Physical Requirements and Working Conditions</p> <ul> <li>This position requires the ability to work in an environment with moderate to loud noise levels, controlled temperature conditions, as well as outside variable weather conditions and exposure to potentially infectious diseases, blood/bodily fluids, offensive odors and hazardous physical substances with continuous upward and downward flexion of the neck. </li><li>Frequently sitting, repetitive use of hands to manipulate, handle, feel, or operate objects, tools, or controls. </li><li>Occasional walking, standing, bending and twisting of neck, bending and twisting of waist, squatting, simple grasping, reaching above and below shoulder level, and lifting and carrying of files weighing up to 50 pounds. </li><li>Some exposure to cold, heat, noise, outdoors, confining workspace, and chemicals. </li><li>Ability to travel to different sites and locations; ability to attend evening and weekend meetings. </li></ul> <p>BENEFITS SNAPSHOT</p> <p>Here at the Animal Resource Center of the Inland Empire, you and your family are important to us. Our benefits programs are designed to support you and your loved ones through life's transitions and stages. We offer medical, dental, vision, flexible spending, life insurance, retirement plan savings and so much more</p> <p>MEDICAL, DENTAL, & VISION</p> <p>Animal Resource Center of the Inland Empire provides medical, dental, & vision insurance that fits you and your family's needs. Below is a snapshot of the programs available to you and your family!</p> <p>Medical - California Choice - Up to $2,250 per month city contribution</p> <p>Dental - Up to $117.12 per month employer contribution</p> <p>Vision - Up to $17.24 per month employer contribution</p> <p>RETIREMENT</p> <p>The Agency has Deferred Compensation Plans available through Voya Financial. Employer paid contributions of 10% of base salary to a 401(a) retirement plan will be made on your behalf.</p> <p>The 457(b) is a governmental plan for retirement savings that allows you to supplement any existing retirement and pension benefits by saving pre-tax dollars through a voluntary salary contribution. Contributions and any earnings on contributions are tax deferred until money is withdrawn. Distributions are subject to ordinary income tax. Employees are eligible to make voluntary deductions to the 457(b) deferred compensation plan.</p> <p>VACATION</p> <p>3 Weeks of Annual Leave</p> <p>10 Paid Holidays per year</p> <p>ADDITIONAL BENEFITS</p> <p>Life Insurance $50,000 in coverage</p> <p>AD&D $50,000 in coverage</p> <p>Flexible Spending Accounts</p> <p>EMPLOYEE ASSISTANCE PROGRAM</p> <p>Mental health awareness, legal assistance, financial coaching, child & eldercare assistance, pet insurance, counseling sessions, gym membership discounts, rideshare program, and much more!</p> <p>01</p> <p>INSTRUCTIONS: The information on your application and the following supplemental questionnaire will be a primary tool in the evaluation of your qualifications for this position. The information you provide will be reviewed and used to determine your eligibility and to further identify those applicants who are best qualified to continue in the selection process for this position. Incomplete responses, false statements, omissions, partial information or AI-generated responses may result in disqualification from the selection process. Resumes may be attached, but they will not be accepted in lieu of completing the job experience section of the application or the supplemental questions. Responses to the supplemental questions that indicate "see resume" are considered incomplete. By checking the 'Yes' response below, I indicate that I have read the job bulletin and these instructions for completing the supplemental questionnaire. Additionally, I certify that my application and supplemental answers accurately reflect my training, education and experience; and I understand that my responses are subject to verification.</p> <ul> <li>I understand the above statement </li></ul> <p>02</p> <p>All applicants must provide an attached Resume and Cover Letter. Those candidates whom fail to attach these items will not move forward in the selection process.</p> <ul> <li>I understand the above statement. </li></ul> <p>03</p> <p>This opportunity is a position with the Animal Resource Center of the Inland Empire and not an employee with the City of Ontario nor any other agency members.</p> <ul> <li>I understand with the above statement. </li></ul> <p>04</p> <p>Do you possess a high school diploma or equivalent?</p> <ul> <li>Yes </li><li>No </li></ul> <p>05</p> <p>Do you possess one (1) year of customer service experience?</p> <ul> <li>Yes </li><li>No </li></ul> <p>06</p> <p>If you answered "Yes" to the previous questions, please briefly list related work experience by including the following: 1. Employer Name 2. Position Title 3. Employment Dates 5. Job Functions/Areas of Responsibility. If you answered "No", please type N/A</p> <p>07</p> <p>Do you possess six (6) months of recent experience working with domestic animals in a veterinary hospital, clinical setting, or animal services facility?</p> <ul> <li>Yes </li><li>No </li></ul> <p>08</p> <p>In 500 words or less, please describe on what customer service means to you.</p> <p>09</p> <p>Please select the type(s) of positions you would be interested in working. Note: This question may be used as a filter in selecting candidates for specific vacancies.</p> <ul> <li>Full-Time Only </li><li>Part-Time Only </li><li>Both Full-Time and Part-Time </li></ul> <p>Required Question</p> <p>Employer City of Ontario</p> <p>Address 200 North Cherry Avenue</p> <p>Ontario, California, 91764</p> <p>Phone 909.395.2455</p> <p>909.395.2000</p> <p>Website http://www.ontarioca.gov</p>