<p>Site: Brigham and Women's Physicians Organization, Inc.</p> <p>At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.</p> <p>At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.</p> <p>Job Summary</p> <p>Reporting in a dual capacity to the Director of Operations and the Director of Finance, the Practice/Financial Coordinator will be responsible for providing support to operational functions across the department as well as a range of bookkeeping responsibilities. Primary responsibilities will include clinic coverage on an as needed basis including checking in/out patients, scheduling clinic appointments and ancillary testing as needed for patients across 2+ satellite locations including but not limited to West Bridgewater and Milford, as well as BWH and MGH main campus locations. Other primary responsibilities include carrying out the department's processes involving accounts payable, accounts receivable, and procurement. The coordinator will assist all staff and faculty with related processes including expense reimbursements, check deposits, supply ordering, and other related areas as needed.</p> <p>Qualifications</p> <p>Essential Functions</p> <ol> <li> <p>Responsible for managing the accounts payable process including all Purchase Orders, check requests, and employee reimbursement requests for the Departments of Neurosurgery. Oversee the system to ensure invoices are paid timely and accurately.</p> </li><li> <p>Responsible for managing departmental compliance to the MGB and BWPO guidelines, Ensure accurate financial activity in the department and work with external accounting teams to reconcile and if necessary, rectify any misappropriated funds.</p> </li><li> <p>Assist Finance Director in analysis of various department cost centers, including operating and sundry/research funds and provide departmental support including: ad hoc cost-saving analysis, preparing purchase requests, invoice reconciliation with general ledger, and training Faculty/staff on E-check & E-expenses procedures, and other support as needed.</p> </li><li> <p>Oversee and conduct patient registration, check-in, and check-out procedures, ensuring a positive patient experience. Handle patient inquiries, complaints, and concerns, resolving issues in a timely and satisfactory manner. Provide practice coverage as necessary to facilitate patient care needs in clinic setting</p> </li><li> <p>Monitor and manage inventory levels of medical supplies, equipment, and other clinic resources for 2+ clinic site locations</p> </li><li> <p>Maintain patient records, ensuring accuracy, confidentiality, and compliance with relevant regulations</p> </li><li> <p>Responsible for daily oversight of co-payment collection, in adherence with department policies and procedures.</p> </li><li> <p>Participates in special projects as assigned by the Director of Finance and Operations Management team, maintains flexibility regarding workload and the needs of the department.</p> </li><li> <p>Oversee workqueue management of all electronic referrals and insurance referrals for multiple clinic practices and help facilitate/conduct on an as needed basis</p> </li></ol> <p>Education</p> <p>Bachelor's Degree Healthcare Management, Accounting/Finance, Business required or Bachelor's Degree Related Field of Study required</p> <p>Can this role accept experience in lieu of a degree?</p> <p>No</p> <p>Licenses and Credentials</p> <p>Experience</p> <p>Clinic/Office/Hospital Experience 3-5 years required and Administrative Office Experience 3-5 years required and Leadership/Supervisory Experience 2-3 years preferred</p> <p>Knowledge, Skills and Abilities</p> <ul> <li>Strong knowledge of medical terminology, healthcare regulations, and industry standards. </li><li>Strong leadership and supervisory abilities. </li><li>Proficiency in using electronic health records and other clinic management software. </li><li>Excellent organizational, multitasking, and problem-solving skills. </li><li>Effective communication and interpersonal skills. </li><li>Attention to detail and commitment to maintaining accuracy and confidentiality. </li></ul> <p>Additional Job Details (if applicable)</p> <p>Physical Requirements</p> <ul> <li>Standing Occasionally (3-33%) </li><li>Walking Occasionally (3-33%) </li><li>Sitting Constantly (67-100%) </li><li>Lifting Occasionally (3-33%) 20lbs - 35lbs </li><li>Carrying Occasionally (3-33%) 20lbs - 35lbs </li><li>Pushing Rarely (Less than 2%) </li><li>Pulling Rarely (Less than 2%) </li><li>Climbing Rarely (Less than 2%) </li><li>Balancing Occasionally (3-33%) </li><li>Stooping Occasionally (3-33%) </li><li>Kneeling Rarely (Less than 2%) </li><li>Crouching Rarely (Less than 2%) </li><li>Crawling Rarely (Less than 2%) </li><li>Reaching Occasionally (3-33%) </li><li>Gross Manipulation (Handling) Constantly (67-100%) </li><li>Fine Manipulation (Fingering) Frequently (34-66%) </li><li>Feeling Constantly (67-100%) </li><li>Foot Use Rarely (Less than 2%) </li><li>Vision - Far Constantly (67-100%) </li><li>Vision - Near Constantly (67-100%) </li><li>Talking Constantly (67-100%) </li><li>Hearing Constantly (67-100%) </li></ul> <p>Remote Type</p> <p>Hybrid</p> <p>Work Location</p> <p>60 Fenwood Road</p> <p>Scheduled Weekly Hours</p> <p>40</p> <p>Employee Type</p> <p>Regular</p> <p>Work Shift</p> <p>Day (United States of America)</p> <p>EEO Statement:</p> <p>Brigham and Women's Physicians Organization, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.</p> <p>Mass General Brigham Competency Framework</p> <p>At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p>