<p>Our Personal Lines State Management team is currently seeking an Associate Data Analyst in our Worcester, MA or Howell, MI locations. Position is eligible for Hybrid/Flex work arrangement.</p> <p>This is a full time, exempt role.</p> <p>POSITION OVERVIEW:</p> <p>Applies analytical skills to the development and enhancement of unique proprietary business tools that drive the optimization and consolidation of Agent partners business and are strategic differentiator to the unique Hanover business model. Assists in developing tools, processes and reporting analytics in support of business growth and ongoing business needs. Communicates with customers, external partners and internal departments frequently.</p> <p>IN THIS ROLE, YOU WILL:</p> <ul> <li>With oversight, provides support to complex business/technical processes and tools for multiple products, requiring the use of technical solutions across multiple departments or lines of business. </li><li>Serve as a team member on projects of large scope and moderate to high complexity. Able to work independently with guidance and direction as appropriate. </li><li>Has aptitude to develop and learn multiple technical business systems enterprise wide. </li><li>Develop data and reports for field and customers to clearly articulate value to agent partners and customers. </li><li>Provide timely and accurate analytical support to team supported, ensures results are validated to ensure accuracy. </li><li>Develop an understanding of business processes and the P&C Insurance business to translate requirements into analytical reporting. </li><li>Summarize information and effectively communicate analyses in writing and verbally to internal partners. </li><li>Participate in the development of innovative solutions by approaching problems with curiosity and open-mindedness, using existing information to its fullest potential. </li><li>Interviews business users to obtain data requirements for applications. </li><li>Collect, analyze, and report data to meet customer needs. </li><li>Participate in the development of new tools and process enhancements to enable new capabilities and solutions to drive business growth. </li><li>Assist in various projects, meet deadlines, and handle multiple priorities in a fast-paced, ever-changing and evolving business environment. </li><li>Establishing relationships with one or more business partners by building knowledge of business processes/drivers and technical systems. </li><li>Document processes to allow for consistent approach to future initiatives. </li><li>Proactively research and apply Best Practices to technology solutions. </li><li>Participating in the development of prototypes for various reporting, system and tools. </li><li>May research, Prototype and Write research briefs on emerging technologies related to data and analytics. </li><li>May develop code, tests, debugs and document working data and analytics systems to demonstrate the business value. </li><li>May apply proven data management techniques, application development methodologies and other technologies to produce comprehensive prototype solutions. </li><li>May Perform source system data analysis. </li></ul> <p>WHAT YOU NEED TO APPLY:</p> <ul> <li> <p>Undergraduate degree with strong academic performance</p> </li><li> <p>0 to 3 years of related analytical experience required, including but not limited to:</p> </li><li> <p>Solid understanding of Microsoft Excel</p> </li><li> <p>Strong Business and Financial acumen, has the aptitude to learn</p> </li><li> <p>Intellectually curious</p> </li><li> <p>Solid analytical and problem solving skills</p> </li><li> <p>Strong communication and interpersonal skills</p> </li><li> <p>Self-motivated and organized</p> </li><li> <p>May require knowledge of programming language and scripting language related to data and integration.</p> </li></ul>