<p>Full-Time</p> <p>5 am - 1 pm</p> <p>Alternating weekends and rotating holidays</p> <p>Summary:</p> <p>The Guest Attendant delivers a positive welcoming experience at critical points of first and last impressions- the entries and exits of the hospital campus. The Guest Attendant sets a positive, helpful and supportive tone in every interaction.</p> <p>Responsibilities:</p> <ol> <li> <p>Serves as a resource and coordinating link in assigned areas. Proactively offers helpful information such as directions.</p> </li><li> <p>Screens and facilitates access for patients, families, and visitors.</p> </li><li> <p>Summons supplementary security assistance as required to quell disturbances and prevent unauthorized access.</p> </li><li> <p>Must have outstanding human interaction and communication skills.</p> </li><li> <p>Must be proactive, enthusiastic, helpful, and supportive.</p> </li><li> <p>Must be able to work independently or as part of a team.</p> </li><li> <p>Must be able to handle occasional stressful situations or tense interactions.</p> </li><li> <p>Other duties as required.</p> </li></ol> <p>Other information:</p> <p>Technical Expertise</p> <ol> <li> <p>Previous customer service or equivalent experience is strongly desired.</p> </li><li> <p>Experience in healthcare is preferred.</p> </li></ol> <p>Education and Experience</p> <ol> <li> <p>Education: High School Graduate or equivalent is required.</p> </li><li> <p>Certification: None</p> </li><li> <p>Years of experience: None</p> </li><li> <p>Years of experience supervising: None</p> </li></ol> <p>Full Time</p> <p>FTE: 1.000000</p> <p>Status: Onsite</p>