<p>Parts Specialist</p> <p>Location: Indianapolis North Side, Indiana</p> <p>Company: Tom Wood Ford</p> <p>Are you a detail-oriented problem solver with a passion for the automotive industry? Tom Wood Ford is seeking a skilled Parts Specialist who thrives in a fast-paced environment and is committed to delivering exceptional customer service.</p> <p>Key Skills & Competencies</p> <p>Customer Engagement & Communication</p> <ul> <li>Deliver professional, friendly support to customers in-person and over the phone. </li><li>Clearly communicate parts information, order status, and service timelines. </li></ul> <p>Order & Inventory Management</p> <ul> <li>Accurately process customer and special orders with attention to detail. </li><li>Monitor inventory levels, ensuring optimal stock and minimizing overages. </li></ul> <p>Collaboration & Coordination</p> <ul> <li>Work closely with service technicians to ensure timely parts availability. </li><li>Coordinate with the service department to support repair and maintenance needs. </li></ul> <p>Record Keeping & Compliance</p> <ul> <li>Maintain precise records of sales, returns, warranties, and core exchanges. </li><li>Adhere to dealership policies and industry standards for parts management. </li></ul> <p>Problem Solving & Prioritization</p> <ul> <li>Resolve order discrepancies and inventory issues efficiently. </li><li>Manage multiple tasks while maintaining accuracy and professionalism. </li></ul> <p>Preferred Qualifications</p> <p>Strong verbal and written communication skills</p> <p>Familiarity with automotive parts and accessories</p> <p>Excellent organizational and multitasking abilities</p> <p>Ford dealership experience preferred</p> <p>Valid driver's license with a clean driving record</p> <p>Benefits & Perks</p> <p>Paid Time Off & Holidays</p> <p>Medical, Dental, Vision Insurance</p> <p>401(k) with Company Match</p> <p>Life & Disability Insurance</p> <p>Career Training & Tuition Reimbursement</p> <p>Service Awards & Advancement Opportunities</p> <p>Access to Wisely & DailyPay</p> <p>About Tom Wood Group</p> <p>Family-owned and locally operated for over 50 years, the Tom Wood Group has grown from a single dealership to a diverse organization with locations across the Midwest and New Zealand.</p> <p>Our Core Values:</p> <ul> <li>Humbly Confident </li><li>Passionately Driven </li><li>Sincere Desire to Help Others </li><li>Uncompromising Integrity </li></ul> <p>Note: Employment is contingent upon successful completion of a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.</p>