<p>The opportunity</p> <p>Delaware North Sportservice is searching for a part-time Restaurant Supervisor to join our Harborview Restaurant team at TD Garden in Boston, Massachusetts. Ensuring the highest levels of service to our guests is our greatest priority. If you can lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks, you will score a winning career with this team! Apply today to join our team.</p> <p>Pay</p> <p>$20.00 - $22.00 / hour</p> <p>Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.</p> <p>What we offer</p> <p>We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:</p> <ul> <li>Weekly pay </li><li>Employee assistance program </li><li>Training and development opportunities </li><li>Employee discounts </li><li>Flexible work schedules </li></ul> <p>What will you do?</p> <ul> <li>Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met </li><li>Assist managers in training and development of the team and conducting team member-counseling sessions, including corrective action reports </li><li>Collaborate with manager concerning operational deficiencies and areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume </li><li>Greet guests positively, professionally and as an individual, and monitor guests' and team member need within your assigned area </li></ul> <p>More about you</p> <ul> <li>One year related experience required </li><li>Superior organization and guest service abilities </li><li>Basic math skills and computer skills including word-processing, spreadsheets, and e-mail </li><li>Ability to deal with guest complaints, using active listening skills to defuse difficult situations </li><li>Must be available to work nights, weekends, holidays </li></ul> <p>Physical requirements</p> <ul> <li>Must be able to carry up to 50 lbs </li><li>Standing or walking for the duration of the shift </li><li>Possible exposure to second hand smoke and high noise volumes </li></ul> <p>Shift details</p> <p>Day shift</p> <p>Evening shift</p> <p>Split shift</p> <p>Holidays</p> <p>Monday to Friday</p> <p>Weekends</p> <p>Event based</p> <p>Who we are</p> <p>Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.</p> <p>Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.</p> <p>Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.</p> <p>Together, we're shaping the future of hospitality - come grow with us!</p> <p>Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.</p>