<p>Founded by the Congregation of Holy Cross in 1948, Stonehill is a private Catholic college located just 22 miles from downtown Boston on a beautiful 384-acre campus in Easton, Massachusetts. With a student-to-faculty ratio of 13:1, the College engages its 2,500+ students in 80+ rigorous academic programs in the liberal arts, sciences, and pre-professional fields.</p> <p>Faithful to the Holy Cross tradition in education, Stonehill College is committed to developing the moral, spiritual, intellectual, physical, and social competencies of its students and seeks to build and sustain a campus community that embraces diversity and inclusion in its teaching, learning, living, and working. Stonehill values a diversity of persons, opinions, and cultural and religious perspectives. In fulfillment of its motto, Lux et Spes ("Light and Hope"), the College cultivates in its students the competence to think, act, and lead with courage towards creating a more just and compassionate world.</p> <p>Position Summary</p> <p>This position will be responsible for the day-to-day gift processing, constituent demographic data updates, and reporting, ensuring timely and accurate data entry, gift processing, acknowledgement, and reporting.</p> <p>Essential Duties and Responsibilities</p> <ul> <li>Primarily responsible for the data entry of charitable gifts to the College in the Advancement database system. </li><li>Oversees aspects of the matching gift processing, including gift entry, and donation confirmation, as well as usernames & passwords for matching gift companies' confirmations. </li><li>Interacts with the Controller's Office to ensure proper gift processing. </li><li>Prepares gift acknowledgement/receipt correspondence. Prepares and generates all donor thank you letters & tax acknowledgments daily. </li><li>Tracks and processes In Memory Of, and In Honor Of acknowledgments and reporting. </li><li>Scans gift materials into the Advancement database system using document imaging functionality. </li><li>Enters and maintains constituent information and makes necessary updates in the Advancement database to ensure data accuracy and integrity. </li><li>Respond courteously and professionally to donor inquiries via phone or email. </li><li>Supports reporting processes for mailings, events, and donor giving for internal and community partners' use. </li><li>Maintains the Development Office Retention schedule and follows established retention plans. </li><li>Aids on data projects and performs related duties as assigned by the Director of Advancement Operations. </li><li>Other duties as assigned. </li></ul> <p>Education and/or Experience</p> <p>Associate's degree (A.A.) or equivalent from a two-year college or technical school; or six months to two years' related experience and/or training; or equivalent of education and experience.</p> <p>Preferred Qualifications Knowledge, Skills, and Abilities</p> <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>Language Skills</p> <ul> <li>Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. </li><li>Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. </li></ul> <p>Computer Skills</p> <ul> <li>Document Preparation - Proficient in the use of Microsoft Word, Excel, PowerPoint, Outlook, and web browsers. </li><li>Data Entry - Experience with Banner/Raiser's Edge preferred; matching gift companies, 3rd Party companies like Benevity, NPO, Front Door, etc. </li></ul> <p>Interpersonal Skills</p> <ul> <li>Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs. Responds to requests for service and assistance; Meets commitments. </li><li>Discretion - Maintains confidentiality; Listens to others without interrupting. </li><li>Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. </li><li>Adaptability - Adapts to changes in the work environment. Able to deal with frequent change, delays, or unexpected events. Well-organized and flexible with the ability to work independently in a fast-paced environment. </li></ul> <p>Organizational Skills</p> <ul> <li>Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Ability to multi-task and independently prioritize competing tasks and deadlines. </li><li>Attendance/Punctuality - Is consistently at work and on time. </li><li>Dependability - Follows instructions, responds to management direction. </li></ul> <p>Physical Demands</p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.</p> <p>Work Environment</p> <p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.</p> <p>Licenses/Certifications Competencies</p> <p>Posting Detail Information</p> <p>Special Instructions to Applicants</p>