<p>Policy & Compliance Consultant</p> <p>"Follow Your Calling, Find Your Career"</p> <p>Hiring Range: $69,388.80 - $104,083.00 / year</p> <p>Application deadline: March 7, 2026</p> <p>This is an exempt (salary) position.</p> <p>Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.</p> <p>About Us</p> <p>At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.</p> <p>Position Summary</p> <p>The Policy and Compliance Consultant position is responsible for implementing human resources policies and supporting the compliance program. This position advises departments and leadership on employment law matters, including reasonable accommodation and workers' compensation processes, and ensures legally compliant consistent and defensible workplace practices. The role facilitates complex HR matters, conducts policy analysis and supports risk mitigation through proactive compliance consultation.</p> <p>Job Location: 700 E. 4th Street, Charlotte, NC 28202</p> <p>Job Hours: Monday - Friday 8:00am - 5:00pm (This position is on site only)</p> <p>Essential Functions</p> <ul> <li>Communicate and implement new and revised policies </li><li>Interpret and explain human resources policies, procedures, laws, standards, or regulations </li><li>Provide consultation and guidance to employees and management in policy </li><li>Advise employees and management on the proper application of policy and procedures </li><li>Assist in the preparation and analysis of employment related data and reports </li><li>Provide employees and management with information or training related to area of expertise </li><li>Support HR in a variety of projects and initiatives to include, but not limited to, federal & state employment law compliance; assessment/training development and delivery; survey completion and reporting; and policy compliance </li><li>Develop and implement basic to moderate processes and/or programs </li><li>Assists with overall administration of policies and related programs </li><li>Manage and facilitates the reasonable accommodation interactive process in compliance with ADA, FMLA, and appliable state and local laws including intake and assessment of medical documentation, coordination with employees and management, evaluation of essential job functions, and development of appropriate accommodation recommendations. </li><li>Coordinates and oversees workers compensation case administration, including collaboration with supervisors and medical providers to ensure timely claim reporting, return to work planning, light duty placement, and compliance with statutory and regulatory requirements. </li></ul> <p>Minimum Qualifications</p> <p>Experience:</p> <ul> <li>Minimum of two years of experience in Human Resources </li></ul> <p>Education:</p> <ul> <li>Bachelor's degree in Business Administration, Human Resources or related field </li></ul> <p>Combination of relevant education and relevant experience accepted?: Yes</p> <p>Licenses and Certifications</p> <ul> <li>May require a valid North Carolina or South Carolina Driver's License </li></ul> <p>Preferred Qualifications</p> <ul> <li>Current PHR, SPHR, SHRM-CP, or SHRM-SCP certification. </li><li>Master's degree in Human Resources or related field. </li><li>Experience using PeopleSoft software -Bilingual preferred, but not required. </li></ul> <p>Knowledge, Skills and Abilities</p> <p>Knowledge of</p> <ul> <li>Principles, practices and programs related to human resources administration </li><li>Employment laws, ordinances, regulations, and statutes </li><li>Affirmative action and equal employment opportunity policy </li><li>County guidelines and how they apply to human resources programs </li><li>Principles, practices, methods and theories of training and employee programs </li><li>Knowledge of federal, state, and local employment laws and regulations including ADA, FMLA, and appliable workers compensation statutes and return to work requirements. </li><li>Knowledge of reasonable accommodation interactive process, essential job function, analysis, and undue hardship considerations. </li><li>Knowledge of medical documentation standards and confidentiality requirements under applicable law. </li></ul> <p>Skills</p> <ul> <li>Microsoft Office Suite </li><li>Project management </li><li>Organizational skills </li></ul> <p>Abilities</p> <ul> <li>Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences </li><li>Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided </li><li>Build Strategic Work Relationships: Developing and use collaborative relationships to facilitate the accomplishment of work goals </li><li>Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships </li><li>Gain Commitment: Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations, and individuals involved </li><li>Ability to interpret and apply federal, state and local employment laws including ADA, FMLA and workers compensation regulations, to complex matters. </li><li>Ability to exercise sound judgment and independent decision making when evaluating medical documentation, essential job functions, undue hardship and return to work determinations. </li><li>Ability to facilitate sensitive interactive discussions with employees, supervisors, medical providers, and legal counsel while maintaining neutrality and professionalism. </li><li>Ability to manage multiple concurrent cases with competing deadlines and regulatory timeframes. </li><li>Ability to exercise sound judgement and maintain neutrality when handling confidential and high-risk employee matters </li></ul> <p>Computer Skills</p> <ul> <li>Proficient in various computer applications including Microsoft Office Suite </li></ul> <p>Compensation and Benefits</p> <p>In addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge, and pet insurance; dependent care, healthcare, and commuter flexible spending accounts; health savings account; paid holiday, vacation, and sick days; near-site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement.</p> <p>Work Environment</p> <p>Works in an office setting with moderate noise</p> <p>Reasonable Accommodations Statement</p> <p>To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.</p> <p>Disclaimer Statement</p> <p>This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.</p>