<p>New Heights Charter School is Massachusetts's only public school that involves all grades (6-12) in the Early College approach. Nearly all our 11th and 12th graders are full-time students on a college campus, with younger students earning college credits at the school. You will join a committed and creative team of educators who provide academic and social-emotional support to young people from high-need backgrounds, ensuring they are college and career-ready. We support our staff with a wide array of professional development opportunities and coaching. Reporting to the CFO, the Director of Operations will be an innovative and strategic decision-maker, driving and implementing school operational systems and infrastructure. The DOO will have experience across school operations, logistics, finance, and academic administration to assist the Principal in successfully managing the school's facility. The DOO will work in close partnership and support of the Principal, the school-based leadership team, and the District team. You will design, implement, and continuously improve systems that enable the school to operate efficiently so that the early college model of instruction and academic excellence can remain at the forefront. Early College Focus</p> <ul> <li>Demonstrates alignment and commitment to NHCSB'S Early College mission, core beliefs, and educational philosophy </li><li>Adaptable, flexible, and solutions-oriented </li><li>Evidence of self-motivation, taking initiatives, and willingness to be a team leader and a team player </li><li>Experience in schools that rely heavily on intervention, literacy, and content knowledge as a means to dramatically increase student achievement </li><li>Unwavering commitment to feedback, improvement, and practice </li><li>Culturally-aware, culturally-sensitive, and culturally-responsive. </li></ul> <p>Key Responsibilities Lead and Manage the Operations Team's Responsibilities</p> <ul> <li> <p>In coordination with the School Leader and the District Office, interview, manage, train, and develop school operations staff that may include transportation staff, custodians, cafeteria aides, operations assistants, security, etc.</p> </li><li> <p>Oversee operations purchases, procurement, and inventory management responsibilities handled at the school and district level , including:</p> </li><li> <p>vendor management and securing school-wide administrative supplies</p> </li><li> <p>some instructional materials</p> </li><li> <p>furniture</p> </li><li> <p>equipment</p> </li><li> <p>Oversee annual development, management, and reporting of operations annual budget in collaboration with School Leader, Executive Director, Finance team to ensure on-budget results.</p> </li><li> <p>Serve as a liaison between the building and district leadership for the purpose of enhancing communications between all parties as it relates to operations purchases.</p> </li><li> <p>Secure bids for larger expense requests for review by the Executive Director, School Leader and/or District Finance Office.</p> </li><li> <p>Coordinate with Transportation Coordinator all services including working with the school district to set and adjust routes, hire/supervise bus drivers, and work with families to resolve bus issues</p> </li><li> <p>Oversee food services including working with partners to make sure school needs are being met and National School Lunch protocols are followed</p> </li><li> <p>Oversee the fidelity of student files</p> </li><li> <p>Oversee and place all purchase orders pertaining to operations</p> </li><li> <p>Understand and ensure the school is aligned with all federal, state, and local legal and compliance requirements and regulations, with support from district office compliance specialist staff.</p> </li><li> <p>Support official New Heights communication</p> </li><li> <p>Create and oversee an events procedure and an official Google events calendar</p> </li><li> <p>Create strong operations systems to ensure that day-to-day operations run smoothly and that all school staff members have what they need to effectively do their jobs</p> </li><li> <p>Monitor supply levels for school, managing classroom inventories, and assist the Ops Managers in replenishing them as needed</p> </li></ul> <p>Maintain and Build Operational Systems</p> <ul> <li>Implement effective school systems and procedures (examples include evacuation/medical emergency plans) to ensure maximum efficiency </li><li>Manage partner organization relationships at school level, including work study interns and volunteers </li><li>Serve as the point of contact for all building maintenance issues and third-party vendors and work with the Director of IT to resolve technology issues </li><li>Establish and uphold guidelines for building postings to ensure fire and safety codes are met (i.e. signage, door, hallways, etc) </li><li>Establish guidelines and oversee logistics for school-based and special events (ie. Back to School night, Thanksgiving dinner, Multicultural events, internal/external professional development, field trips, etc.) </li></ul> <p>School Leadership (Instruction and Culture)</p> <ul> <li>Serve as an active participant on the school-based leadership team, coordinating and collaborating with the Principal and Assistant Principals regularly </li><li>Meet weekly with the Principal to review school needs, concerns and opportunities </li><li>Collaborate with AP of Culture to oversee implementation of daily duties (Morning, Lunch, Dismissal) </li><li>Exhibit positive rapport with students, parents, and staff and act as a role model for students </li><li>Uphold the school-wide student management policies within classrooms and throughout school </li><li>Be available for report card nights and other events involving parents </li><li>Serve on school committees and attend required professional development as needed </li></ul> <p>Transformational Leadership and Fostering a Strong School Community</p> <ul> <li>Model NHCSB's values and beliefs at all times </li><li>Uphold student discipline strategies </li><li>Establish and maintain appropriate lines of communication with all fellow employees, parents, and community partners </li><li>Serve as point-of-contact to be "on call" 24-hours per day, 7-days per week (via cell phone) and provide in-person facility support as needed. </li><li>Lead and help execute school initiatives including but not limited to, annual planning for the coming year, implementation of new focus areas, and special events programming (ie prom, graduation, etc) </li></ul> <p>Finance & Accounting</p> <ul> <li>Support annual development, management, and reporting of operations annual budget </li><li>Serve as a liaison between the building and district leadership for the purpose of enhancing communications between all parties as it relates to operations purchases. </li><li>Secure bids for larger expense requests for review by the Director of Operations, Executive Director, School Leader and/or District Finance Office. </li></ul> <p>Compliance</p> <ul> <li>Understand and ensure the school is aligned with all federal, state, and local legal and compliance requirements and regulations, with support from district office compliance specialist staff. </li></ul> <p>Qualifications Traits & Qualities:</p> <ul> <li>Relentless determination to do whatever it takes to help our students succeed. </li><li>Orientation to make decisions in the best interests of students and the sustainability of NHCSB to fulfill its mission. </li><li>Passion and deep alignment with NHCSB mission, values, culture, and team. </li><li>Deep customer service ethic. </li><li>Goal-driven, accountable, and reliable </li><li>Strong attention to detail and follow through. </li><li>Humility, self-awareness, integrity, enthusiasm, persistence, flexibility, entrepreneurial, constant learner. </li><li>Proactive and creative problem-solver; ability to identify, analyze, and recommend solutions to problems. </li><li>Strong interpersonal skills and track record of collaborating with diverse stakeholders; capacity to work well with staff, students, families, community members, and outside vendors. </li><li>Willingness to come early, stay late, and go above and beyond one's responsibilities. </li><li>Enthusiasm and sense of humor. </li></ul>