<p>Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.</p> <p>Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.</p> <p>Review Vacancy</p> <p>Date Posted 07/10/25</p> <p>Applications Due07/24/25</p> <p>Vacancy ID192082</p> <ul> <li>Basics </li><li>Schedule </li><li>Location </li><li>Job Specifics </li><li>How to Apply </li></ul> <p>NY HELPNo</p> <p>AgencyEnvironmental Conservation, Department of</p> <p>TitleOffice Assistant 1</p> <p>Occupational CategoryClerical, Secretarial, Office Aide</p> <p>Salary GradeHourly</p> <p>Bargaining UnitASU - Administrative Services Unit (CSEA)</p> <p>Salary RangeFrom $15.97 to $15.97 Hourly</p> <p>Employment Type Part-Time</p> <p>Part-time Percent 100%</p> <p>Appointment Type Temporary</p> <p>Jurisdictional Class Competitive Class</p> <p>Travel Percentage 5%</p> <p>Workweek Mon-Fri</p> <p>Hours Per Week 37.5</p> <p>Workday</p> <p>From 8 AM</p> <p>To 4 PM</p> <p>Flextime allowed? No</p> <p>Mandatory overtime? No</p> <p>Compressed workweek allowed? No</p> <p>Telecommuting allowed? Yes</p> <p>County Albany</p> <p>Street Address 625 Broadway</p> <p>City Albany</p> <p>StateNY</p> <p>Zip Code12233</p> <p>Duties Description - Issue Sporting Licenses using the DEC Automated Licensing System (DECALS) at the DEC license sales counter and over the phone.</p> <ul> <li>Answer a high-volume phone line handling customer and license issuing agent complaints/issues over the phone; </li></ul> <p>utilize the DECALS database to update customer records and generate mailing lists.</p> <ul> <li>Possess effective communication skills for answering both phone, email and in-person programmatic questions and system troubleshooting for the public and 1,500 License Issuing Agents. </li><li>Become familiar and knowledgeable about sporting license business rules, Hunting/Trapping and Fishing regulations and selling procedures. </li><li>Process and prepare daily deposits of DECALS sales transactions and assist in end of the day close outs and reconciling the daily account. </li><li>Basic office procedures for data entry, filing, key boarding, photocopying, hand carry information to other offices. Sort, handle and re-route to appropriate offices all incoming mail and other information. Prepare special mail when necessary using proper procedures. </li><li>Answer FOIL requests for general counsel and Law Enforcement. </li><li>Overtime may be mandatory during our extremely busy season, mid-August to October or when necessary to ensure the DECALS system functions properly and when the office needs require it. </li><li>Selling licenses at the NYS Fair DEC License Sales counter will be required, </li><li>Assist Division or Game Management staff with mailings, typing, photocopying, or tasks deemed appropriate by your supervisor. </li><li>Take part in system testing to make sure DECALS is functioning as expected and according to business rules. </li></ul> <p>Minimum Qualifications There are no minimum education or experience requirements for this title.</p> <p>Preferred: Familiar with using a computer and Microsoft programs such as Word, Excel and Access.</p> <p>Additional Comments This is a hourly appointment currently funded through 3/31/2026, with a likelihood of continuing beyond that date. Program needs and funding will determine actual termination date.</p> <p>Must have a valid driver's license or demonstrate the ability to meet the transportation needs of the position.</p> <p>Travel may be required.</p> <p>Overtime may be required.</p> <p>Overnight travel may be required.</p> <p>Weekends and holidays may be required.</p> <p>Telecommuting may be available, will be discussed at interview.</p> <p>The Department of Environmental Conservation (DEC) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. DEC is committed to developing a workforce which represents the diverse population of New York State. DEC embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.</p> <p>Some positions may require additional credentials or a background check to verify your identity.</p> <p>Name Karen Price</p> <p>Telephone 5184029273</p> <p>Fax 518-402-9038</p> <p>Email Address PostingResponses@dec.ny.gov</p> <p>Address</p> <p>Street 625 Broadway</p> <p>Personnel, 10th Floor</p> <p>City Albany</p> <p>State NY</p> <p>Zip Code 12233</p> <p>Notes on ApplyingPlease email/mail your resume to the above. Be sure to put vacancy 25-192082 on your letter/resume and also in the subject line of the email or it may not be accepted. Provide a copy of your college transcript with your reply. Unofficial copy is acceptable.</p>