<p>Human Resources Manager - Compensation & Benefits</p> <p>Our retail services client in Charlotte's South End is seeking a strategic and hands-on Human Resources Manager with broad HR expertise and a strong specialization in compensation and benefits. This individual will play a pivotal role in designing and executing HR programs that promote employee engagement, ensure regulatory compliance, and align with business objectives. As the organization's subject matter expert in total rewards, you will lead the development of competitive, equitable compensation structures and robust benefit programs that support a growing, people-first culture.</p> <p>Opportunity: Direct Hire</p> <p>Schedule: Monday - Friday (4 days onsite, 1 day remote)</p> <p>Location: Charlotte, NC (South End area)</p> <p>Key Responsibilities:</p> <p>Compensation & Benefits (Primary Focus):</p> <ul> <li>Design, implement, and manage compensation frameworks, salary bands, and incentive programs that support equity, transparency, and market competitiveness. </li><li>Conduct job evaluations, benchmarking, and market analyses to guide data-driven compensation decisions. </li><li>Oversee the administration of benefit programs, including medical, dental, vision, life, disability, 401(k), wellness, and voluntary offerings. </li><li>Collaborate with brokers and external vendors to manage annual renewals, resolve escalations, and optimize plan performance and cost-efficiency. </li><li>Develop and deliver clear employee communications, FAQs, and training related to total rewards. </li><li>Ensure ongoing compliance with federal and state regulations, including ACA, ERISA, HIPAA, FLSA, IRS guidelines, and other applicable laws. </li></ul> <p>Generalist HR Responsibilities:</p> <ul> <li>Provide consultative guidance on employee relations, policy interpretation, and performance management. </li><li>Support end-to-end recruitment and onboarding processes to ensure a seamless and inclusive new hire experience. </li><li>Partner with leadership on organizational development initiatives, including workforce planning and succession strategy. </li><li>Oversee compliance programs such as EEO reporting, handbook updates, and internal HR audits. </li><li>Help shape and execute HR strategies that strengthen the employee experience and drive organizational success. </li></ul> <p>HR Systems & Reporting:</p> <ul> <li>Leverage Workday (preferred experience) and Excel to generate reports and insights that inform decision-making. </li><li>Create and maintain dashboards focused on headcount, attrition, compensation trends, and benefits utilization. </li><li>Utilize Excel for data manipulation, cost modeling, and analysis. </li></ul> <p>Qualifications:</p> <ul> <li>Bachelor's degree in Human Resources, Business, or related field. </li><li>Minimum of 6 years of progressive HR experience with demonstrated focus in compensation and benefits. </li><li>In-depth knowledge of total rewards design, benefits administration, and compliance requirements. </li><li>Strong HRIS experience; Workday highly preferred. </li><li>Advanced Excel skills (VLOOKUPs, pivot tables) required. </li><li>Excellent interpersonal, communication, and analytical abilities. </li><li>Proven ability to operate both strategically and tactically in a fast-paced environment. </li><li>SHRM-CP, SHRM-SCP, PHR, or SPHR preferred. </li><li>CCP (Certified Compensation Professional) and/or CEBS (Certified Employee Benefit Specialist) preferred. </li></ul> <p>Category Codes: JN007, JN037</p> <p>#LI-NH1</p>