<p>Position Overview:</p> <p>Position: Part-Time Customer Service Representative</p> <p>Location: Ciro's Sewer Cleaning - Branch Office (on-site)</p> <p>Schedule: Monday - Friday | 9:00 AM - 2:00 PM (EST)</p> <p>Job Type: Part-Time (25 hours per week)</p> <p>Compensation: wages starting at $21/hr (no prior industry experience required!)</p> <p>Join Our Team!</p> <p>Do you enjoy working with customers, staying organized, and keeping an office running smoothly? Ciro's Sewer Cleaning is seeking a Part-Time Customer Service Representative to support our branch with customer phone handling, scheduling, administrative tasks, and service coordination. In this role, you'll work directly with our office and field teams to ensure customers receive accurate information, timely scheduling, and the highest level of service.</p> <p>If you're dependable, friendly, comfortable learning our systems, and able to multitask in a fast-paced service environment, this position is a great opportunity!</p> <p>What You'll Do</p> <ul> <li>Answer inbound customer calls and listen to service needs </li><li>Schedule appointments, service calls, or inquiries using company procedures </li><li>Communicate with field personnel to assist with scheduling and workflow updates </li><li>Enter customer notes, service requests, and call documentation into office systems </li><li>Support payment processing, invoicing, data entry, and general office administrative tasks </li><li>Help keep the office organized through filing, record maintenance, and accurate documentation </li><li>Provide professional service and assist with customer follow-up when needed </li><li>Perform additional office support duties as requested by the Branch Manager </li></ul> <p>What We're Looking For</p> <ul> <li>Customer service or administrative experience (preferred in plumbing, HVAC, dispatching, or similar industries) </li><li>Strong communication and phone etiquette </li><li>Ability to learn office systems quickly and accurately enter customer information </li><li>Comfortable with Microsoft Office: Outlook, Excel, Word </li><li>Organized, dependable, and capable of multitasking </li><li>Able to work independently and maintain professionalism at all times </li></ul> <p>Why Join Us?</p> <p>Ciro's Sewer Cleaning is committed to delivering outstanding service to our customers and supporting our employees with a collaborative team environment. This role offers a consistent daytime schedule, hands-on office experience, and growth potential for employees who want to expand into dispatching, administrative support, or customer solutions roles over time.</p> <p>Benefits & Perks</p> <p>(Part-Time roles may have different benefit eligibility requirements; specifics can be confirmed during the interview process)</p> <ul> <li>Stable daytime schedule </li><li>Supportive and friendly branch environment </li><li>Opportunities for professional growth and skill development </li><li>Employee referral program </li><li>Potential cross-training opportunities in office administration or dispatching </li></ul> <p>Work Location</p> <ul> <li>On-site at Ciro's Sewer Cleaning Branch Office </li><li>Employees must be able to reliably commute to the branch </li></ul> <p>Ready to Apply?</p> <p>If you're a motivated, detail-oriented individual who enjoys customer interaction and office support, we'd love to hear from you. Apply today and bring your talent to a team that values outstanding service and commitment!</p> <p>Work Setting</p> <ul> <li>Office, on-site </li><li>Monday-Friday, 9:00 AM - 2:00 PM (EST) </li><li>Part-Time </li></ul>