<p>Join Our Award-Winning Team as a Medical Collector in Our Healthcare Department!</p> <p>Location: Goodlettsville, TN (Hybrid Work Environment Available)</p> <p>Pay Range: $15.00 - $17.00/hour + Bonus Potential</p> <p>Do you want to make a meaningful difference while working in an environment that values respect, teamwork, and work-life balance? Automated Collection Services, Inc. (ACSI) is looking for Medical Collectors to join our Healthcare Department, where you'll help patients navigate their financial obligations while building a fulfilling career.</p> <p>Our Mission</p> <p>At ACSI, we are dedicated to continuous improvement for the benefit of our clients, employees, and community. We foster a culture that encourages fairness, friendliness, dignity, and respect in all our interactions.</p> <p>What You'll Do</p> <ul> <li>Assist patients in resolving outstanding medical balances via inbound and outbound calls with professionalism and empathy. </li><li>Educate patients on available payment plans, insurance claims, and financial assistance options. </li><li>Ensure compliance with federal and state laws, including the Fair Debt Collection Practices Act (FDCPA) and Health Insurance Portability and Accountability Act (HIPAA). </li><li>Maintain accurate records of all interactions and conduct skip tracing when necessary. </li><li>Work in a collaborative team environment built on trust and mutual respect. </li></ul> <p>Your Path to Success</p> <ul> <li>Training Schedule: Onsite training Monday-Thursday (8:00 AM - 5:00 PM) and Friday (8:00 AM - 3:00 PM). </li><li>Hybrid Work Eligibility: Once client-approved performance is achieved, enjoy the flexibility of working remotely two days a week. </li></ul> <p>What We're Looking For</p> <p>Education: High school diploma required.</p> <p>Experience: Medical collections, healthcare billing, or call center experience preferred, but not required.</p> <p>Skills:</p> <ul> <li>Strong communication and problem-solving abilities. </li><li>Knowledge of HIPAA, FDCPA, and insurance claim processes is a plus. </li><li>Proficiency in MS Office and multitasking. </li><li>Attention to detail, organizational skills, and professionalism. </li></ul> <p>Mindset: A commitment to treating patients and teammates with Fairness, Friendliness, Dignity, and Respect (FFDR).</p> <p>Why Choose ACSI?</p> <ul> <li>Award-Winning Workplace: Recognized as one of The Tennessean's Top Workplaces (2014-2024). </li><li>A Culture of Respect: We prioritize treating everyone with fairness, friendliness, dignity, and respect. </li><li>Flexibility and Growth: Enjoy a hybrid work model, advancement opportunities, and paid training to ensure your success. </li><li>Newly Remodeled HQ: Work in a modern and welcoming corporate office located just outside Nashville. </li></ul> <p>What We Offer</p> <ul> <li> <p>Competitive Pay: $15.00 - $17.00/hour + Bonus Potential</p> </li><li> <p>Work-Life Balance: Hybrid schedule with flexible hours.</p> </li><li> <p>Comprehensive Benefits:</p> </li><li> <p>Medical, dental, and vision insurance.</p> </li><li> <p>Paid time off (PTO) and 8 paid holidays.</p> </li><li> <p>401(k) eligibility after 90 days.</p> </li><li> <p>Health savings account and additional insurance options (life, disability, critical illness, accident).</p> </li><li> <p>Employee Perks:</p> </li><li> <p>Paid training to set you up for success.</p> </li><li> <p>Teledoc services.</p> </li></ul> <p>Ready to Make an Impact?</p> <p>Join a company that cares about your growth and well-being while making a meaningful impact in patients' lives. Apply now-positions are filling fast!</p> <p>Location: 304 Northcreek Blvd, Goodlettsville, TN, 37072</p> <p>Automated Collection Services, Inc. is proud to be an Equal Opportunity Employer committed to creating a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.</p> <p>Let's work together to achieve greatness!</p>