<p>The Mortgage Branch Loan Originator is responsible for establishing relationships with potential borrowers through working with company-provided leads, and in some cases self-generated leads. This role will facilitate the relationship between the bank and borrower throughout the lifecycle of the mortgage process. It will ensure all compliance guidelines are strictly adhered to. The Mortgage Branch Loan Originator will act in accordance with the corporate ethics policy and ensure all business is conducted with the utmost integrity.</p> <ul> <li>Consistently take scheduled calls with consumers to meet branch weekly call-volume expectations and production goals. </li><li>Attend and contribute to weekly pipeline meetings & sales team meetings. </li><li>Educate prospects about the functionality of the First Lien HELOC product, educate on the Velocity Banking strategy, and determine whether the prospect will be a good fit for the loan product using the branch's processes & procedures. </li><li>Interview loan applicants, collect and review financial and related information, determine the general creditworthiness of the prospect and the specific merits of the loan request for purchase, refinance and/or construction loan on residential real estate property. </li><li>Establish and negotiate the terms under which credit will be extended, including the costs, repayment method, collateral requirements, and other relevant information. </li><li>Provide materials for the presentation of loans as necessary. </li><li>Assure the appropriate reports are completed accurately and filed in a timely manner. </li><li>Take responsibility for the primary communication with the borrower, correctly build out the loan file in the system, and determine the required initial documentation from borrower aligned with the loan file. Communicate this documentation to the borrower and LOAs using the established processes & procedures. </li><li>Proactively communicate with borrowers throughout the lifecycle of the mortgage process. </li><li>Quickly and proactively analyze complex files and resolve challenges therein, when received from the LOAs and/or Processors </li><li>Resolve conflict or challenging situations with borrowers when needed. </li><li>Stay abreast of the loan status throughout the complete loan cycle. </li><li>Work closely with the LOA and processor to ensure customer satisfaction through the lifecycle of the loan. </li><li>Quickly communicate denials to loan applicants when necessary. </li><li>Inform clients of the bank's underwriting guidelines and applicable government regulations. </li><li>Manage personal pipeline to ensure service standards, financial goals and objectives are met for individual performance as it relates to overall branch goals. </li><li>Keep up with educational requirements and maintain a working knowledge of laws regulations, programs and products. </li><li>Comply will all applicable federal and state compliance guidelines relative to the position. </li><li>Proactively maintain proper records and loan statuses within the systems and trackers used by the branch. </li><li>Carry out such other duties as may be assigned or requested. </li></ul>