<p>About this role:</p> <p>Wells Fargo is seeking a Business Execution Consultant as part of Payment Operations within the Chief Operating Office (COO). Learn more about our career areas and business divisions at wellsfargojobs.com.</p> <p>In this role, you will:</p> <ul> <li>Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives </li><li>Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics </li><li>Determine areas of strength or Business Execution opportunity within defined scope of work </li><li>Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations </li><li>Utilize independent judgment to guide moderate risk deliverables </li><li>Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business </li><li>Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business </li><li>Collaborate and consult with leaders and executive management </li><li>Provide work direction to less experienced Strategy and Execution staff </li></ul> <p>Required Qualifications:</p> <ul> <li>2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education </li></ul> <p>Desired Qualifications:</p> <ul> <li>Experience with workforce management tools i.e. Verint </li><li>Experience in workload and call volume forecasting and scheduling </li><li>Ability to present recommendations for long-range staffing and volume forecasting </li><li>Ability to compile key data and presentations to leadership </li><li>Knowledge and understanding of Global Operations policies and procedures </li><li>Intermediate verbal, written, and interpersonal communication skills </li><li>Intermediate Microsoft Office (Outlook, Excel, Word, PowerPoint) skills </li></ul> <p>Job Expectations:</p> <ul> <li>Ability to work on-site at one of the work locations </li></ul> <p>Location:</p> <ul> <li>1525 W. WT Harris Blvd Charlotte, NC </li><li>1801 Park View Drive, Shoreview, MN 55126 </li></ul> <p>Required location(s) listed above. Relocation assistance is not available for this position.</p> <p>Pay Range</p> <p>Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.</p> <p>$73,100.00 - $129,900.00</p> <p>Benefits</p> <p>Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.</p> <ul> <li>Health benefits </li><li>401(k) Plan </li><li>Paid time off </li><li>Disability benefits </li><li>Life insurance, critical illness insurance, and accident insurance </li><li>Parental leave </li><li>Critical caregiving leave </li><li>Discounts and savings </li><li>Commuter benefits </li><li>Tuition reimbursement </li><li>Scholarships for dependent children </li><li>Adoption reimbursement </li></ul> <p>Posting End Date:</p> <p>21 May 2025</p> <ul> <li>Job posting may come down early due to volume of applicants. </li></ul> <p>We Value Equal Opportunity</p> <p>Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.</p> <p>Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.</p> <p>Applicants with Disabilities</p> <p>To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.</p> <p>Drug and Alcohol Policy</p> <p>Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.</p> <p>Wells Fargo Recruitment and Hiring Requirements:</p> <p>a. Third-Party recordings are prohibited unless authorized by Wells Fargo.</p> <p>b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</p>