<p>Employee Type: Regular Education: Bachelor's degree in a STEM field. Experience: 8-10 years of comprehensive experience with VTC A/V (Audio & Video) systems. Alternatively, 12+ years of experience with at least 3 years as a lead. At least 5 years of project management experience. Technical Skills: Familiarity with "AMX" series equipment, including the ability to configure and program. Understanding of the Department of Defense (DoD) and Defense Intelligence Agency (DIA) VTC system requirements. Clearance: Must have an active Top Secret clearance with SCI (Sensitive Compartmented Information) eligibility to be considered. Customer Interaction: Must be comfortable in high visibility and customer-facing environments. Demonstrate strong communications and multitasking skills. Provide excellent customer service. Travel: Ability to travel within the National Capital Region (NCR) in support of UC operations. Physical Requirements: Must be physically able to lift 50 lbs, crawl, and walk long distances. Technical Proficiency: Proficient in Microsoft Visio and Office applications (e.g., Word, PowerPoint, Excel, Access, and Outlook). Subject Matter Expertise: Serve as a subject matter expert for AV/VTC systems, offering guidance on best practices and emerging technologies to team members. Team Leadership: Responsible for leading a team of technicians and engineers to install, maintain, and troubleshoot a wide variety of VTC equipment, including cameras, microphones, video displays, speakers, audio mixers, DVD players, video matrix switches, wires, and cables. Project Management: Conduct site surveys to design and install A/V systems based on customer requirements. Conduct routine operational tests and fault isolation on AV/VTC systems and equipment. Perform regular preventative maintenance inspections of AV/VTC equipment. User Training: Empower users with knowledge and training on control, interfaces, and use of the audio/visual and VTC equipment. System Improvement: Develop plans for re-engineering and replacing legacy systems to improve customer productivity, enhance maintainability, and reduce costs. Required Certifications: Security+ CE certified CTS, CTS-D, and/or CTS-I certified CAPM certified</p>