<p>Overview</p> <p>Sub-Zero, Wolf, and Cove are the leading manufacturer of luxury kitchen appliances. We are a long-standing, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in the world's most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right-with integrity, teamwork, and accountability.</p> <p>About the Team</p> <p>Our IT CRM (Customer Relationship Management) team is integral to delivering a luxury experience to our customers. This individual will join an established team with a focus on enhancing and delivering capabilities for B2B and B2C relationship management. Our team is growing fast as part of an enterprise initiative to deliver a customer 360 platform with Microsoft Dynamics as the foundation. Our mission is to deliver innovative and sustainable solutions to support an end-to-end seamless experience across Marketing, Sales, and Service touchpoints.</p> <p>Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future.</p> <p>Primary Responsibilities</p> <p>This position requires a strong understanding of quality software delivery, internal and external customer needs, and the ability to translate business needs into technical requirements. This position will deal with technical personnel, business-stakeholders, and participate in project teams. Strong interpersonal and communication skills are needed.</p> <p>The primary responsibility of this role is to develop, maintain, and deliver solutions using Power Apps, Power Pages, and Power Automate solutions within the Microsoft Power Platform.</p> <ul> <li>Design and develop Power Pages sites to support Sales, Service, and Marketing functions within Microsoft Dynamics 365, ensuring seamless integration and user experience. </li><li>Customize and extend Power Pages using TypeScript, JavaScript, CSS, HTML, XML, and Power Automate to meet business requirements and enhance functionality. </li><li>Collaborate with cross-functional teams including Dynamics 365 consultants, business analysts, and stakeholders to gather requirements and translate them into scalable Power Pages solutions. </li><li>Implement data-driven experiences by securely surfacing Dataverse data through forms, views, and portals, aligned with organizational goals and compliance standards. </li><li>Optimize performance and user engagement by applying best practices in site architecture, responsive design, accessibility, and security across all Power Pages deployments. </li><li>Work with related Customer Experience (CE) applications including designing solutions/enhancements, configuration, and maintenance. </li><li>Must understand and conceptualize applications from both a technical/programming perspective and a business point of view. </li><li>Perform all or part of the software development life cycle, CI/CD, and follow an Agile methodology. </li><li>Review, analyze, and modify programming systems including coding, testing, debugging, and installing to support an organization's application systems. </li><li>Gather business requirements and develop specifications for software solutions. </li><li>Interview project stakeholders, document findings, and make detailed recommendations. </li><li>Able to develop database objects and structures for data storage, retrieval, and reporting according to project specifications. </li><li>Design and develop back-end database interfaces for web, e-commerce, & cloud services. </li><li>Analyze organizational data requirements and create logical and physical data flow models. </li><li>Address data quality issues with business and technical resources. </li><li>Relies on experience and judgment to plan and accomplish goals. </li><li>Performs a variety of complex tasks. </li><li>Provide third-level application support for any help desk tickets that cannot be answered by the Help Desk or Application Analyst staff. </li><li>Write and execute test plans. </li><li>Develop software prototypes. </li><li>Serve as a model and mentor to IT-Co-op developers and other developers that are less experienced. </li><li>Stay on top of industry changes, best practices, and provide recommendations. </li></ul> <p>Qualifications: (Required)</p> <ul> <li>Bachelor's degree in software engineering or related field of study </li><li>3+ years of experience in an application development position </li><li>Microsoft Power Platform </li><li>Power Pages development for Dynamics 365 Sales, Service, Marketing </li><li>Experience with TypeScript, JavaScript, CSS, HTML, XML, and Power Automate </li><li>Strong understanding of Dataverse and secure data integration </li><li>Collaboration with cross-functional teams and business stakeholders </li><li>Knowledge of responsive design, accessibility, and portal security </li><li>Must be detail-oriented with strong analytical and problem-solving abilities </li><li>Must be able to work independently and as a part of a development team working on small, medium, large, and enterprise projects </li><li>Knowledge of commonly used concepts, practices, and procedures within a particular field </li><li>Possess strong communication skills </li><li>A thorough understanding of relational database practices </li><li>Familiar and experienced with major enterprise database programs such as SQL Server or cloud data storage </li><li>Familiar with data modeling tools and methodologies, and knowledgeable in database system applications and stored procedures </li><li>Leverage a wide degree of creativity and latitude </li><li>Experience with SOA/web services design and programming </li><li>Knowledge of PowerApps, PowerPages, and PowerAutomate licensing plans and features included in different plans </li><li>Understanding of Agile and DevOps methodology </li></ul> <p>Qualifications (Preferred)</p> <ul> <li>Experience in development and configuration of Dynamics 365 Sales, Customer Service, and Marketing modules </li><li>Proficiency in customizing portals using Web Roles, Entity Permissions, and Web Forms </li><li>Experience integrating Power Pages with external systems via APIs or connectors </li><li>Familiarity with ALM practices for Power Platform, including solution management and deployment </li><li>Experience in Microsoft Azure Integration Suite configuring and supporting various integration methodologies such as logic apps and data factory. </li></ul> <p>We value our employees by providing:</p> <ul> <li>Competitive compensation based on skills </li><li>Industry-leading health, dental, and vision plans </li><li>Generous 401 (K) savings and profit sharing </li><li>On-site UW Health clinic, fitness center, and walking paths </li><li>Education assistance and internal training programs </li><li>Electric vehicle charging </li><li>Maternity & paternity leave · Interested in learning more about the robust benefits package we offer? Click here! </li><li>Hybrid work environment </li></ul> <p>This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.</p>