<p>Job Description</p> <p>At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.</p> <p>Cincinnati Children's is:</p> <ul> <li>Recognized by U.S. News & World Report as a top 10 best children's hospitals in the nation for more than 15 years </li><li>Second Among All Children's Hospitals for National Institutes of Health (NIH) Funding </li><li>Recognized as one of America's Best Large Employers (2025) , America's Best Employers for New Grads (2024) </li><li>One of the nation's America's Most Innovative Companies as noted by Fortune </li><li>Consistently certified as great place to work </li><li>A Leading Disability Employer as noted by the National Organization on Disability </li><li>Magnet designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) </li></ul> <p>JOB RESPONSIBILITIES</p> <p>Customer Service</p> <ul> <li> <p>Greet customers warmly and create a welcoming atmosphere.</p> </li><li> <p>Engage with customers to understand their preferences and make personalized recommendations.</p> </li><li> <p>Take customer orders accurately and efficiently.</p> </li><li> <p>Address customer concerns promptly and courteously.</p> </li></ul> <p>Beverage Preparation</p> <ul> <li> <p>Prepare and serve a variety of coffee and tea beverages, including espresso, cappuccino, latte, and others.</p> </li><li> <p>Ensure consistency and quality of beverages by following established recipes and procedures.</p> </li><li> <p>Operate and maintain coffee machines and other equipment.</p> </li></ul> <p>Cleanliness and Maintenance</p> <ul> <li> <p>Maintain a clean and organized workspace, including counters, machines, and equipment.</p> </li><li> <p>Perform regular cleaning and maintenance tasks to ensure the hygiene and functionality of equipment.</p> </li><li> <p>Follow health and safety guidelines to ensure a safe environment for customers and staff.</p> </li></ul> <p>Team Collaboration</p> <ul> <li> <p>Work closely with other team members to ensure efficient operation of station</p> </li><li> <p>Communicate effectively with colleagues to coordinate tasks and provide seamless service to customers.</p> </li><li> <p>Participate in training sessions and team meetings to stay updated on new products and procedures.</p> </li><li> <p>Monitor and restock coffee beans, milk, syrups, and other ingredients.</p> </li></ul> <p>Job Qualifications</p> <ul> <li> <p>Previous experience as a barista or in a similar customer service role is preferred.</p> </li><li> <p>Excellent communication and interpersonal skills.</p> </li><li> <p>Ability to work in a fast-paced environment and handle multiple tasks simultaneously.</p> </li><li> <p>Flexibility to work various shifts, including weekends and holidays.</p> </li></ul> <p>Market Leading Benefits Including*:</p> <ul> <li> <p>Medical coverage starting day 1 of employment. View employee benefits here.</p> </li><li> <p>Competitive retirement plans</p> </li><li> <p>Tuition reimbursement for continuing education</p> </li><li> <p>Expansive employee discount programs through our many community partners</p> </li><li> <p>Shift Differential, Weekend Differential, and Weekend Option Pay Programs</p> </li><li> <p>Referral bonus program for current staff!</p> </li><li> <p>Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group</p> </li><li> <p>Physical and mental health wellness programs</p> </li><li> <p>Relocation assistance available for qualified positions</p> </li><li> <p>Benefits may vary based on FTE Status and Position Type</p> </li></ul> <p>Primary Location</p> <p>Burnet Campus</p> <p>Schedule</p> <p>Full time</p> <p>Shift</p> <p>Day (United States of America)</p> <p>Department</p> <p>Food Services</p> <p>Employee Status</p> <p>Regular</p> <p>FTE</p> <p>1</p> <p>Weekly Hours</p> <p>40</p> <ul> <li>Expected Starting Pay Range </li><li>Annualized pay may vary based on FTE status </li></ul> <p>$17.14 - $20.36</p> <p>Comprehensive job description provided upon request.</p> <p>Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability</p>