<p>Chick-fil-A</p> <p>Role Description:</p> <p>The Team Leader supports the Leader on Duty (LOD) by leading through example, coaching, and holding team members accountable to Chick-fil-A's culture and operational standards. This role ensures effective shift preparation, strong communication, and proactive problem-solving. Leaders in this position drive team success by fostering a positive work environment and maintaining high performance across all areas.</p> <p>Key Responsibilities</p> <p>Operational Excellence</p> <ul> <li>Ensure team members maintain established speed-of-service standards. </li><li>Promote consistency in daily operational systems, particularly in the Back of House (BOH). </li><li>Work collaboratively with the Front of House (FOH) and Delivery to ensure peak performance across all sales channels. </li><li>Monitor and uphold cleanliness, organization, and food safety standards at all times. </li><li>Perform and oversee Daily SAFE Critical and ERQA assessments. </li><li>Coach SAFE standards and ensure BOH team members understand and adhere to Ecosure requirements. </li><li>Following all operational procedures per the Pathway standards. </li></ul> <p>Leadership & Accountability</p> <ul> <li>Lead by example, setting the tone for professionalism, work ethic, and a positive attitude. </li><li>Provide clear direction and feedback to team members, ensuring accountability to daily expectations. </li><li>Address and report violations of Chick-fil-A standards and Team Member Handbook policies. </li><li>Act with urgency and accountability, helping to uphold the standard for work ethic and professionalism. </li><li>Encourage and empower team members daily, fostering a culture of motivation and teamwork. </li></ul> <p>Problem-Solving & Decision-Making</p> <ul> <li>Proactively identify and address challenges before they impact operations or guest experience. </li><li>Make confident, well-informed decisions under pressure while keeping the team and business needs in mind. </li><li>Handle conflicts effectively by mediating issues between team members and ensuring a respectful resolution. </li></ul> <p>Benefits of working at Chick-fil-A:</p> <ul> <li>Flexible Hours - Work schedule can be arranged around your commitments </li><li>Closed Sundays - Enjoy a day off to spend with family and friends </li><li>Work Directly With A Chick-fil-A Operator - Learn important business skills for the future </li><li>Competitive Pay - Earn a competitive paycheck and valuable business and people skills </li><li>Great Place to Work - Be a highly valued part of the Chick-fil-A family with high retention rates </li></ul> <p>Apply now and be a part of a fun and enthusiastic team that nurtures your skills and offers a rewarding work experience!</p> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>