<p>Job Type: Regular</p> <p>Time Type: Full time</p> <p>Work Shift: Day (United States of America)</p> <p>FLSA Status: Non-Exempt</p> <p>When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.</p> <p>BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff.</p> <p>This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.</p> <p>Education - High School Degree or GED</p> <p>Experience: A minimum of 1 year of experience in a high volume customer service related position.</p> <p>Skills and Knowledge: Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.</p> <p>40 hours</p> <p>Job Description:</p> <p>As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.</p>